Technical Support Representative Bulgarian language
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Employer: | Global Customer Care Services |
Domain: |
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Job type: | full-time |
Job level: | 0 - 1 years of experience |
Location: |
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Updated at: | 21.03.2020 |
Remote work: | On-site |
Suntem o companie dinamică și preocupată de a excela în domeniul nostru. Asigurăm servicii de suport tehnic pentru utilizatorii de produse electronice, de comunicatii și electrocasnice. Ne caracterizează entuziasmul, dorința de a oferi servicii ireproșabile și de a avea clienți 100% mulțumiți. Suntem orientați spre oameni și ne dorim să alcătuim o echipă unită și performantă. Suntem parte dintr-o companie care activeaza la nivel global si ne bucuram sa avem ca si colegi oameni interesanti care provin dintr-o multitudine de culturi.
Requirements
Excellent communication skills
Solution oriented and able to solve challenges
Tenacious and results driven
You feel comfortable in new situations and like to learn new things
C1/C2 language competencies: Bulgarian
Receving customers' requests
Investigating and solving customers' requests
Providing prompt and accurate feedback to customers
Ensuring proper documentation of each case
Follow-up and scheduled call backs to customers
Our group manufactures and sells consumer electronics, such as televisions, white goods, mobile phones and wearables. Our brand portfolio includes BlackBerry, Alcatel, Thomson, Rowa, Palm and TCL.
We, at Global Customer Care Services, offer support for our European customers. We are characterized by enthusiasm and the desire to have 100% satisfied customers. Our company is people-oriented and we wish to form a united and high-performing team. Join us!
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