Online customer service
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Hi! We are currently developing our Customer care team. Would you like to be part of our NISSA team? What are the key competencies we are looking for:
- Good knowledge of PC (MS Office, E-mail, Internet);
- English – average level is a must;
- Experience in a call center or telephone sales is desirable;
- Very good communication skills, clarity and consistency in speech.
- Takes inbound calls from customers and acts according to their requests;
- Serves promptly and professionally every client by providing information about NISSA products;
- Confirms orders by providing information about delivery;
- Offers new products, additional products and outfits;
- Promotes NISSA products and all the existing campaigns;
- Takes customers feedback and makes a weekly report;
- Performs translations.