Customer Support Agent – Back Office with French & English
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O companie formata dintr-o echipa tanara si dinamica, ce ofera servicii de consultanta si recrutare de personal.Requirements
• Have excellent spoken and written French and English skills;
• Good all-round Excel skills;
• Be passionate about new technologies and ridesharing;
• Understand what does outstanding customer support look like and be ready to go the extra mile;
• Be always ready to put customers first, be passionate about helping others;
• Be a curious person;
• Be a hustler, not stopping after 20 obstacles a day.
• Representing the company in any French spoken markets;
• Supporting all the company users via email (ticketing system) and helping them get the most out of the apps;
• Creating loyal fans by showing them really care;
• Contributing and sharing ideas to decrease the workload and improving the quality & speed of company’s customer support;
• Be a key player in building a support team in a challenging growth environment.
• Location: Bucharest, Timpuri Noi Square;
• Flexible working hours – as long as you get the work done (Monday to Sunday: 2 working shifts: First shift starts between 08:00 – 10:00 & second shift starts between 14:30 – 15:30);
• Motivating compensation and benefits;
• Amazing personal growth experience at one of the fastest-growing start-ups in Europe;
• Working with a motivated and talented international team, plus regular team events;
• Impactful work – you’ll have a rare opportunity to build a product literally used by millions of people across the world.