Partener Clienti Retail

...enthusiastic and outstanding! ... helpful and present! ...young and smart!... ah, almost forgot:
also good-looking!...

This is in a nutshell the Lugera team in Romania.

A bunch of dedicated, happy people ready to face in a natural, positive and friendly fashion all your challenges... a bunch of people at the service of people, unconditionally!

We started with hope in our souls and a smile on our faces when many others were there, way ahead of us.
We managed to make our voice heard out loud and the warmth of our hearts touched each and every recruitment we accomplished... why? ...because we are caring people, driven by the power of
“WE CAN DO IT!”

And you know what? We continue this way! And Lugera Republic is whatever republic should be: smiles on every face, glamour on every "street", laughter and success in every "building"!

Everyone who applies for a Lugera job is officially a citizen of our republic!

Studii medii/superioare in domeniul economic sau cursuri de specializare in domeniul bancar ;
Minim un an experienta in institutii financiar bancare, vanzari, relatii cu clientii sau call center;
Comunicare si abilitati interpersonale;
Abilitati foarte bune de comunicare;
Capacitate de invatare;
Orientare catre client;
Bune abilitati de operare PC.

Promovarea si vanzarea produselor si a serviciilor bancii si ale subsidiarelor;
Oferirea de asistenta clientilor existenti si potentiali in concordanta cu gama de produse disponibile in respectivul tip de unitate;
Identificarea nevoilor clientilor si a oportunitatilor de a vinde produsele si serviciile bancii prin activitatea de vanzare incrucisata (cross-selling);
Urmarirea si actionarea in scopul realizarii obiectivelor individuale si ale echipei;
Gestionarea solicitarilor clientilor referitoare la contractele de economisire-creditare;
Asigurarea implementarii operatiunilor legate de contractele de economisire, creditare si/sau ofertele in sistemele informatice;
Identificarea de noi clienti si pastrarea lor in baza de date prin oferirea de asistenta si servicii;
Dezvoltarea portofoliul de clienti prin personalizarea relatiei bancare si prin oferirea de solutii corespunzatoare profilului acestora.