Customer Service Analyst

Angajator: Gi Group Romania
Domeniu:
  • Customer support - Client service
  • Telecomunicatii
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 11.11.2019
    Scurta descriere a companiei

    Gi Group este una dintre cele mai mari companii de resurse umane la nivel mondial, oferind servicii pentru dezvoltarea pieței forței de muncă. Grupul oferă servicii de muncă temporară și permanentă, recrutare și selecție, servicii de consultanță și training cât și alte servicii complementare.

    Cerinte

    For our customer, a leading global information and communications technology (ICT) solutions provider, we are looking for a Customer Service Analyst.

    Requirements:
    -Candidate must possess at least a Bachelors Degree;
    -Economic education background is an advantage;
    -Good communication skills;
    -Good level of communication in English/ French/ Russian;
    -Excel Medium level;
    -Basic Financial knowledge.

    Responsabilitati

    Responsibilities:
    -Responsible for the administration process of Service partner, Distributors, Operators, including audition and payment process control for repair;
    -Daily communication with partners and customer regarding repair fee claims;
    -Support to Suppliers regarding some Repair billing system and process clarifications.

    Alte informatii

    Benefits:
    -Attractive salary package;
    -Meal tickets;
    -Private health insurance;
    -Transport accommodation;
    -Office work schedule: L-V, 09.00 - 18.00;
    -A great office, a friendly atmosphere, and a multinational environment.