Senior Claims Specialist
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Over 70 years of experience and the most finely meshed international network have made Coface a reference in credit insurance, risk management, and the global economy.
With the ambition to become the agile, global trade credit insurance partner in the industry, Coface’s ~4,100 experts work to the beat of the world economy, supporting ~50,000 clients in building successful, growing and dynamic businesses across 200 countries.
The Group’s services and solutions protect and help companies take credit decisions to improve their ability to sell on both their domestic and export markets
OUR FOUR PRIORITIES
Attract talented people
Provide visibility to our staff
Recognise and reward performance
At least 2 year experience in a similar position;
Legal or economic education;
Good knowledge of Microsoft Office, Outlook, Internet;
Very good command of English (advanced level);
Very good oral and written communication skills;
Very good organizing skills and detail-oriented;
Good negotiation skills;
Ability to write reports to summarize and clarify information;
Resistance to prolonged intellectual effort;
Empathy and responsiveness;
Flexibility in thinking.
Permanent communication with policyholders regarding the indemnity and debt collection procedures;
Pro-actively and upon requests communication with customers related to claims files;
Daily monitoring of claims files with debt collection department;
Communication with other Departments of the organization and assist other related departments as required by business needs;
Attending to meetings with customers;
Preparation of relevant reports upon requests.