OEM Sales Operations Support Analyst

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

Essential Requirements:

- Fluent English;
- Strong communication and influencing skills;
- Excellent organizing and planning skills;
- Ability to be flexible and multi-task in a dynamic environment;
- Ability to prioritise and manage work as required to meet customer requirements;

Desirable Requirements:

- German language skills;
- Good presentation skills;
- DellEMC Enterprise Product knowledge;
- Knowledge of Dell departments, tools and process;
- Understanding of Dells OEM business.

Key Responsibilities:

Working for Dells EMEA OEM IOT Solutions Division, one of the companys fastest growing divisions, this position is instrumental in the support of our key EMEA-based, Global OEM customers.

- The role of the OEM Sales Operations Support Analyst is to become part of the OEM Operations Central Support Team; this team supports our key G20 OEM customers in day to day operations, escalations or support requests;
- Requests vary from providing quotes, placing orders, addressing quality concerns, managing order escalations, reporting and export compliance questions;
- This person will also support our OEM Program Managers on these G20 accounts;
- This person will be expected to manage major risks and issues through effective contingency plans and proper escalation and share pro-active feedback with various stakeholders.

Benefits:

Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package.