Dell is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We believe in working together to build a brighter future, celebrating the entrepreneurial spirit that lives inside us all, and marrying innovation with action. Dell is proud to offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and we’re committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.Cerinte
- Undergraduate degree or equivalent industry experience AND 2+ years of relevant experience;
- Advanced level of English;
- Excellent communication analytical skills; customer focused;
- Ability to adapt in a work environment that is constantly evolving;
- Excellent time management, ability to prioritize deliverable/projects;
- Work well within a diverse team with minimal supervision and be able to change directives with minimum disruption;
- Proficient in Microsoft Office Suite.
- Industry related experience;
- IT background.
- Produce accurate maintenance quotes for Dell EMC customers;
- Liaise with the Dell EMC Renewal Sales organisation to ensure seamless quote workflow; coordination of complex accounts, acting as contact point for all stakeholders;
- Serves as the facilitator to the internal sales booking team to ensure that booked POs are compliant;
- Provides a detailed view of customers product portfolio by ensuring configurations are accurate through different internal systems;
- Manages contract activity for Renewal Sales including upgrades, de-installation and modify and maintain the integrity of the database;
- Manage personal development and continuous learning to keep knowledge current and relevant to the demands of the business; meet quarterly metrics;
- Mentor and train new hires; actively participating in additional responsibilities.
We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities all to create a compelling and rewarding work environment.
If you want to be at the forefront of world-class customer, operational and business support in a sales organization, this is your opportunity to develop with Dell.