Junior Refresh Quotation Analyst

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Employer: Dell Technologies
  • Others
  • Job type: full-time
    Job level: 1 - 5 years of experience
  • Updated at: 12.01.2020
    Short company description

    Dell is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We believe in working together to build a brighter future, celebrating the entrepreneurial spirit that lives inside us all, and marrying innovation with action. Dell is proud to offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and we’re committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.


    Essential Requirements:

    - Up to 1 year related experience, Bachelors Degree or equivalent education;
    - Ability to execute and deliver key objectives in a timely manner;
    - Solid analytical skills, advanced Excel skills;
    - Attention to detail, accuracy obsessed;
    - Excellent written and verbal English skills;
    - Strong communication skills.

    Desirable Requirements:

    - Technical or business experience;
    - Customer focused and responsive;
    - Ability to work in a high-energy, fast-paced environment.


    Key Responsibilities:

    The Junior Quotation Analyst will provide exemplary support to the Renewals Sales Teams and Field Sales Teams. The successful candidate will develop and maintain contracts and quotations for accounts according to existing measures and meets defined Service Level Agreements (SLA's).

    - Partners and trains with experts in the field to begin developing and maintaining complex contracts and quotations for accounts according to existing measures;
    - Builds relationships with Renewal Sales and Management when resolving discrepancies;
    - Provides a detailed view of customers product portfolio by ensuring configurations of the customers products are created through different internal systems;
    - Maintains the integrity of the contracts database. Manages contract activity for renewal, installation, upgrades and de-installation. Modifies contract information as required;
    - Develops resolutions to complex problems. Uses judgment within broadly defined policies and practices. Anticipates change and directs or redirects efforts.

    Other info


    Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package.