Career start for DANISH Speakers

Randstad este lider global în recrutare și gestionare de personal. Încă din 2016, suntem prezenți pe piața din România, în București și în Slatina. Având un număr de peste 130 de consultanți, peste 300 de clienți activi și minim 3000 de angajări pe an, contribuim la evoluția pieței muncii din România și ne apropiem de obiectivul nostru global de a impacta pozitiv viața profesională a oamenilor care au nevoie de un loc de muncă până în 2030.

High school or University graduate
Fluent in English
Strong skills of DANISH
Good communication, negotiation and client relationship management skills
Good team player
Stamina and persistence
Ability to anticipate and solve problems - especially at the last minute
Ability to work under pressure and to tight deadlines

Receiving hotel booking request from groups of tourists (Worldwide) on a daily basis from the agent and sales offices via in-house computer system, email or fax and prioritizing the work load according to deadlines, arrival dates
Research for appropriate hotels including the utilization of non-contracted hotels whenever appropriate
Contacting the hotels according to the sales requirements either by e-mail, fax or telephone to make a reservation
Negotiating the best possible rates and conditions
Providing suitable alternatives when required and negotiating possible compensations when hotels do not provide the standard of service required
Replying to clients/prospective clients with in 48hours
Dealing with amendments and cancellations
Dealing with all operational matters once the group has been confirmed such as amendments, pax changes, rooming, pre-forma and follow up of cancellation and payments terms and conditions
Dealing with inbound telephone, fax and email inquiries and liaising with Sales, Contract and Accounts departments
Dealing general administration duties required within the role

Location: District 4, M. Eroii Revolutiei
Schedule in shifts: 8h+1h lunch break from 7:00 to 19:00.

Benefits: meal tickets - 200 RON/ month, transport deduction, bonuses.