Career start for DANISH Speakers

Angajator: Randstad Romania SRL
Domeniu:
  • Customer support - Client service
  • Relatii Publice
  • Telecomunicatii
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 17.10.2019
    Scurta descriere a companiei

    Randstad is specialized in solutions in the field of flexible work and human resources services. Our services range from regular temporary staffing and permanent placements to in-house, professionals, search & selection, and HR Solutions.

    The Randstad Group is one of the leading HR services providers in the world, with top-three positions in Argentina, Belgium & Luxembourg, Canada, Chile, France, Germany, Greece, India, Mexico, the Netherlands, Poland, Portugal, Spain, Switzerland, the UK, and the United States as well as major positions in Australia and Japan.

    In 2015, Randstad had approximately 29,750 corporate employees and around 4,473 branches and in-house locations in 39 countries around the world. Randstad generated revenue of € 19.2 billion in 2015. Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands.


    Cerinte

    High school or University graduate
    Fluent in English
    Strong skills of DANISH
    Good communication, negotiation and client relationship management skills
    Good team player
    Stamina and persistence
    Ability to anticipate and solve problems - especially at the last minute
    Ability to work under pressure and to tight deadlines

    Responsabilitati

    Receiving hotel booking request from groups of tourists (Worldwide) on a daily basis from the agent and sales offices via in-house computer system, email or fax and prioritizing the work load according to deadlines, arrival dates
    Research for appropriate hotels including the utilization of non-contracted hotels whenever appropriate
    Contacting the hotels according to the sales requirements either by e-mail, fax or telephone to make a reservation
    Negotiating the best possible rates and conditions
    Providing suitable alternatives when required and negotiating possible compensations when hotels do not provide the standard of service required
    Replying to clients/prospective clients with in 48hours
    Dealing with amendments and cancellations
    Dealing with all operational matters once the group has been confirmed such as amendments, pax changes, rooming, pre-forma and follow up of cancellation and payments terms and conditions
    Dealing with inbound telephone, fax and email inquiries and liaising with Sales, Contract and Accounts departments
    Dealing general administration duties required within the role

    Alte informatii

    Location: District 4, M. Eroii Revolutiei
    Schedule in shifts: 8h+1h lunch break from 7:00 to 19:00.

    Benefits: meal tickets - 200 RON/ month, transport deduction, bonuses.