Partnership Manager

Dynata is one of the world’s leading single providers of first-party data contributed by people who opt-into member-based panels that the company manages and maintains. With a reach that encompasses 60+ million people globally and an extensive library of individual profile attributes collected through surveys, Dynata is the cornerstone for precise, trustworthy quality data. The company has built innovative data services and solutions around this core asset to bring the voice of the individual to the entire marketing spectrum, from market research to marketing and advertising. Dynata serves nearly 6,000 market research agencies, media and advertising agencies, consulting & investment firms and healthcare and corporate customers in the North America, South America, Europe, and Asia-Pacific. For more information, go to Dynata.com

The Partnership Manager is responsible for managing and optimizing our Integrated partner relationships to grow our online research panel of consumers and business professionals around the globe. In the Partnership Manager role, you will own our relationships with our largest, key partners and manage their success. This includes communicating regularly through account meetings and business reviews, reporting on panel performance, finance related reporting, troubleshooting customer support issues, negotiating contract changes and renewals, monitoring monthly budgets, negotiating additional marketing opportunities, supporting new partner technical implementations and more.

Required skills qualifications:

5+ years experience in partnership management or sales area
Experience in front of customer and strong business acumen
Possess strong communication, organization and negotiation skills
Expert Proficiency in Microsoft Office, Word, Excel, and PowerPoint
Experience working with a CRM (e.g., salesforce or BOS), and web conferencing software (GoToMeeting or WebEx)
Bachelor Degree in Management or any related field is required

Key responsibilities and tasks:

Manage the day to day operations including account meetings, partner reporting, monthly invoicing process and more.
Actively negotiate and monitor contracts, budgets and additional marketing opportunities.
Seek opportunities to increase partner satisfaction and deepen partner relationships.
Communicate frequently through monthly partner meetings, onsite business reviews, and through updates both externally with the partners and internally across the organization.
Collaborate with Product and IT to implement new partnerships and support new country expansion for existing partners.
Work closely with the customer support team to monitor customer support issues, troubleshoot escalated issues and drive overall performance of each partnership.
Identify and research potential partnership opportunities and support sales team with customizing a strategy for each prospect and closing the deal.
Communicate effectively across cross-functional team members, partners and management.

Benefits:

Learning Management System available through the Intranet providing free access to nearly 500 on line training modules and personal development programs
Medical benefits
Travel insurance with global coverage
Additional paid time off