Back-office Representative with English - Sibiu

Angajator: Computer Generated Solutions Romania
Domeniu:
  • Customer support - Client service
  • Secretariat - Administrativ
  • Telecomunicatii
  • Tip job: full-time
    Nivel job: Student/Absolvent
    Orase:
  • Sibiu
  • Actualizat la: 23.11.2019
    Scurta descriere a companiei

    CGS is an American outsourcing company, owning one of the largest support centers on the Romanian market. CGS is listed in the first 15 best companies of its kind in the world; meanwhile, our client portfolio includes company in Forbes Top 500, as well as top European companies.

    We offer extensive training sessions and we stand for promoting people from within: more than 90% of out managers started in our company on entry-level positions.
    As an employee of CGS you may choose to have a flexible schedule, with the possibility to work full time or part time according to your availability.

    We also provide an attractive package (salary, health insurance, performance bonuses, food coupons and other benefits).

    Aflati mai multe despre politica de confidențialitate CGS cu privire la prelucrarea datelor dumneavoastra personale : http://romania.cgsinc.com/wp-content/uploads/2018/05/CGS-GDPR-Candidate-privacy-policy-RO.pdf

    Cerinte

    Nivel conversational de limba engleza (mediu spre avansat)
    Atentie la detalii
    Team player
    Interes pentru invatare
    Flexibilitate in ceea ce priveste programul de lucru
    Disponibilitatea de a lucra in ture/ program de noapte

    Responsabilitati

    Departamentul este unul back office si presupune ascultarea apelurilor clientilor unei companii americane ce furnizeaza servicii globale de internet, pentru a determina daca exista incalcari ai termenilor si conditiilor si potentiale cazuri de frauda.

    Se lucreaza in regim full time, ceea ce inseamna 8 ore si 30 de minute din care 1h pauza de masa dispersata pe perioada de lucru.

    Programul departamentului este in ture de luni pana duminica si acopera formatul 24/7, ceea ce inseamna 3 ture dispuse astfel:
    08-16:30
    16:30-23:30
    23:30-08:00

    Alte informatii

    Alatura-te echipei CGS si vei beneficia de:

    Asigurare medicala privata;
    Contract pe perioada nedeterminata;
    Dezvoltarea abilitatilor de comunicare si negociere;
    Un abonament gratuit oferit de biblioteca online Bookster;
    Abonament 7card care iti ofera reduceri la accesul in sali de fitness si activitati de tip outdoor.