Accounts Receivable Coordinator German speaker

Dynata is one of the world’s leading single providers of first-party data contributed by people who opt-into member-based panels that the company manages and maintains. With a reach that encompasses 60+ million people globally and an extensive library of individual profile attributes collected through surveys, Dynata is the cornerstone for precise, trustworthy quality data. The company has built innovative data services and solutions around this core asset to bring the voice of the individual to the entire marketing spectrum, from market research to marketing and advertising. Dynata serves nearly 6,000 market research agencies, media and advertising agencies, consulting & investment firms and healthcare and corporate customers in the North America, South America, Europe, and Asia-Pacific. For more information, go to Dynata.com

The AR Coordinator in the Europe Accounts Receivable team is responsible of making sure customer payments are collected within the terms agreed. Dealing with different EU billing divisions, the AR Coordinator will add collection experience to the team and will have direct contact with our customers to make sure all customer-finance related issues are taken care of. As SSI is growing fast, the AR Coordinator will also act as a business partner within the company, without losing the focus on the financial objectives such as DSO and overdue/aging. You will report to the AR Team Leader and Reporting to the Manager of Finance for Europe, you will be responsible for collecting revenue while maintaining and strengthening the client relationship. This position involves diplomatic interaction with customers to provide billing information and support in order to facilitate swift payment of invoices due to the organization.

Required skills qualifications:

Bachelors degree in Economic field
Min. 1 year of experience in Finance Accounting area credit collections department
Excellent communication skills in English and German (verbal and written)
Team Player
Strong communication skills, both verbal and written
Very good Customer Service skills and client-focus attitude
Analytical skills and attention to detail
High self-motivation to achieve target levels
Proactive approach
Ability to work with different nationalities and cultures
Ability to work under pressure
Availability for travel and / or relocation

Key responsibilities and tasks:

Monitor and review customer AR-balances
Issue Invoices and Credit Memo
Support Sales in the Invoicing and Credit Memo process
Maintain direct contact with accounts
Build relationships with stakeholders at key accounts
Resolving Customer disputes
Build internal partnership with Sales and CS
Perform active outbound collections
Manage the results on Days Sales outstanding, Maximum overdue and Aging
Review and approve orders for invoicing
Administrative support for the accounting team
Prepare AR reports and weekly reviews
Identify potential process improvements

We offer (bonus, benefits):

Learning Management System available through the Intranet providing free access to nearly 500 on line training modules and personal development programs
Medical benefits
Travel insurance with global coverage
Rich benefits package