Customer Service Representative
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...enthusiastic and outstanding! ... helpful and present! ...young and smart!... ah, almost forgot:
This is in a nutshell the Lugera team in Romania.
A bunch of dedicated, happy people ready to face in a natural, positive and friendly fashion all your challenges... a bunch of people at the service of people, unconditionally!
We started with hope in our souls and a smile on our faces when many others were there, way ahead of us.
We managed to make our voice heard out loud and the warmth of our hearts touched each and every recruitment we accomplished... why? ...because we are caring people, driven by the power of
“WE CAN DO IT!”
And you know what? We continue this way! And Lugera Republic is whatever republic should be: smiles on every face, glamour on every "street", laughter and success in every "building"!
Everyone who applies for a Lugera job is officially a citizen of our republic!
At least 1 year of experience in a customer service environment;
Excellent verbal and written communication skills, both in Romanian and English;
Administrative skills and commercial knowledge;
Some technical knowledge (construction or plumbing industry it's an advantage);
MS Office, SAP experience is an advantage;
Well organized, able to work independently, team player, fast learner, adaptable person.
Processing and following the incoming orders from clients;
Preparing quotes following the pricing guidelines;
Coordinating the shipments to customers;
Answering to the queries regarding delivery times, product information, technical documents, etc.;
Filling and maintaining the office files and the administrative documents.
For our client, a global leader in fire protection field, specialized in fire prevention and control systems, we are looking for a Customer Service Representative.