Service Portfolio and Hierarchy Management Analyst
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Angajator: | Allianz Services |
Domeniu: |
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Tip job: | full-time |
Nivel job: | 1 - 5 ani experienta |
Orase: |
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Actualizat la: | 30.10.2019 |
Remote work: | On-site |
Allianz Services is proud to serve and be part of Allianz Group, one of the world's leading insurers and asset managers. Our strong global footprint, with around 6000 employees located across eight countries and four continents, enables us to unlock the full potential towards driving a superior client experience within Allianz Group.
Requirements
- High level of self-organization and initiative, strong ability to work under pressure
- Very high analytic skills and solid business judgment
- Very high conceptual and problem structuring skills
- Self-motivated and customer-centric working style
- Well-developed social skills and cross-cultural experience
- Strong coordination and communication abilities
Skills
- Ideally background from Business-IT translation, IT system technical documentation
Technical understanding of IT systems and processes
- Basic understanding of Service Level Agreements
- Ideally experience in creating and maintaining Connect pages and content
- Ideally experience in project work
- University degree, preferably in with focus in Information Technology (. MBA, MSc)
- Relevant experience and demonstrated excellence, preferably in IT-system documentation or related projects
- Very good MS office skills
- Fluent English
Responsibilities
- Coordinate the update and evolution of the central Allianz Technology Functional Service Hierarchy structure
- Assure the publication and change management for the global AZ Connect Service Catalog
-Assure that the Service Deions of Allianz Technology Services globally are in line with the respective rules and regulations, documentation standards and process requirements.
-Close alignment with the different Service Managers, incl. partially also technical discussions on service content and service level specifications.
-Support the implementation project for integration the service deions in Service Now from functional view.
Since, all around the globe, employees in Allianz have been working hard to secure peoples lives and to give courage to our customers for whats ahead. We are actuaries, advisors and service agents; engineers, lawyers and technology experts; we are daughters and sons, mothers and fathers, accountants, investors and entrepreneurs and together we are shaping our industry. Because we know how important it is to have a fair partner at your side who provides solid and sustainable solutions, we strive to do it right with passion, every day. Allianz Technology enables Allianz group to live up to its purpose, by providing powerful, standardized global platforms to provide efficiencies, savings and scalability for the long-term success of Technology Bucharest Branch is a professional expertise center offering a wide range of services: Financial, Actuarial, IT and Procurement support to the Allianz Group, creating innovative solutions so that Allianz can shape the future for generations providing good service something that motivates you, too? Then why not join us in developing innovative products and services in an international environment!
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