Catalog Administrator B2B with French

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Employer: Prohuman
Domain:
  • Customer Support - Client Service
  • IT Hardware
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • nationwide
    Updated at: 29.12.2019
    Remote work: On-site
    Short company description

    With over 25 years of experience on the Romanian HR market, PROHUMAN APT (former APT Resources & Services) is the one of the biggest players in the industry, a force concentration evenly deployed across different specialties. Having approximate 4000 employees (mostly higher educated) in BPO and temporary work assignments, as of 2021, PROHUMAN APT ranks in the Top 3 HR providers in Romania.

    Requirements

    Requirements for the B2B Corporate Catalog Admin:

    - Experience in sales operations (quotation, configuration, product specifications etc.), customer support and or IT.
    - Fluent in English and French.
    - Customer focus.
    - Ability to analyze, investigate and solve problems without a standard resolution.
    - Result oriented.
    - Ability to work autonomously.
    - Excellent team player.

    Responsibilities

    Responsibilities for the B2B Corporate Catalog Admin:
    - Acts as sales support and customer support on all catalog related issues;
    - Offers consultancy on the products, prices and B2B solutions;
    - Implements and maintains catalogues and portals based on reports, contracts and requests received from sales agents and customers, ensuring the clarity and accuracy of the needed specifications;
    - Maintains a strong relationship with internal and external customers, offering high quality solutions and communicating proactively on any issues and changes on the corresponding catalogues;
    - Administrates user access on customer catalogues;
    - Supports transformational projects within the organization.

    Job Code: 09302019RRM

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