Customer Support with German and English

Angajator: Hunt Recruitment
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 15.10.2019
    Scurta descriere a companiei

    Hunt Recruitment este o companie de executive search si head hunting, cu o echipa tanara, pasionata de recrutare. Veti regasi in Hunt partenerul ideal pentru a descoperi ce inseamna un proces de recrutare placut, rapid si prietenos.

    Cerinte

    - Fluent German and English, in speaking and writing
    - Availability to work in shifts
    - Open to learn new things
    - Attention to details
    - Good PC know how (Windows, MS Office)

    Responsabilitati

    - Receiving E-Mails and inbound phone calls and forwarding them to the relevant Siemens colleagues, after documenting the basics
    - Sorting the inquiries according to content: product line and destination (sales, technical, outage)
    - Documenting details in easy to handle ticketing systems, according to procedures
    - All procedures, lists of products and guidelines are always at hand to be used
    - The focus is set on understanding the processes, instead of learning them by heart
    - Working in well-designed shifts of 8h
    - Technical knowledge not mandatory. We dont offer technical support ourselves.