Customer Support with German and English
Hunt Recruitment este o companie de executive search si head hunting, cu o echipa tanara, pasionata de recrutare. Veti regasi in Hunt partenerul ideal pentru a descoperi ce inseamna un proces de recrutare placut, rapid si prietenos.
- Fluent German and English, in speaking and writing
- Availability to work in shifts
- Open to learn new things
- Attention to details
- Good PC know how (Windows, MS Office)
- Receiving E-Mails and inbound phone calls and forwarding them to the relevant Siemens colleagues, after documenting the basics
- Sorting the inquiries according to content: product line and destination (sales, technical, outage)
- Documenting details in easy to handle ticketing systems, according to procedures
- All procedures, lists of products and guidelines are always at hand to be used
- The focus is set on understanding the processes, instead of learning them by heart
- Working in well-designed shifts of 8h
- Technical knowledge not mandatory. We dont offer technical support ourselves.