2nd Line Roaming Platform Support Engineer

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Angajator: Vodafone Shared Services Romania
  • Telecomunicatii
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
  • Actualizat la: 29.12.2019

    Your day to day:  The candidate will be responsible to ensure high availability and performance of the platforms managing roaming services - Steering of Roaming, VHE, WSMS, LTE, STP, Global Facts and Central Number Portability.      With these activities you will have a great impact on our business: 

    • Responsible for all hardware and software topics (processes, operating system, system logs, user management etc). In case of incidents or issues, investigates and solves within the agreed SLAs; 
    • Notifies, informs and updates all key stakeholders about the ongoing incidents; 
    • Follow-up with Vendor on complex technical issues, providing support and required information; 
    • Performs configuration, corrections and maintenance activities according to internal procedures (Change management, Incident management and Problem management); 
    • Supports new projects and technologies transferred within the team; 
    • Participates to workshops and trainings in order to improve technical knowledge; 
    • Provides feedback related to the development and improvement of the internal processes and activities. Supports and is actively involved in the automation process (s, applications, tools). 
            With these skills you are a great candidate: 
    • Advanced knowledge managing: Unix, Linux, Solaris systems (optimisation, troubleshooting, backup); 
    • Experience with virtualised solutions; 
    • Knowledge on database administration; 
    • Automation s development; 
    • Knowledge of networking protocols; 
    • Basic telecommunications concepts and protocols knowledge; 
    • Advanced knowledge of English language (written and verbally); 
    • Great communicator - ability to perform workshops to other colleagues (within team or other departments); 
    • 2-3 years working experience within an operations environment (preferably System Administrator); 
    • Collaborative working style, ability to work within a team and in an international environment. 
        Sounds like the perfect job? We’ve got even more to offer: 
    • Work from Home – You can have home office 1 day per week 
    • Medical and dental services 
    • Life insurance 
    • Dedicated employee phone subion 
    • Special discounts for gyms and retailers 
    • Annual Company Bonus  
    • Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills 
    • You get to work with tried and trusted web-technology 
    • Getting in on the ground floor of an technology changing company 
    • Flexible Vacation – Take time off when you need it, we trust you