2nd Line Roaming Platform Support Engineer
Acest job nu mai este activ!
Vezi toate job-urile Vodafone Shared Services Romania active.
Vezi toate job-urile 2nd Line Roaming Platform Support Engineer active pe Hipo.ro
Vezi toate job-urile in Telecomunicatii active pe Hipo.ro
Your day to day: The candidate will be responsible to ensure high availability and performance of the platforms managing roaming services - Steering of Roaming, VHE, WSMS, LTE, STP, Global Facts and Central Number Portability. With these activities you will have a great impact on our business:
- Responsible for all hardware and software topics (processes, operating system, system logs, user management etc). In case of incidents or issues, investigates and solves within the agreed SLAs;
- Notifies, informs and updates all key stakeholders about the ongoing incidents;
- Follow-up with Vendor on complex technical issues, providing support and required information;
- Performs configuration, corrections and maintenance activities according to internal procedures (Change management, Incident management and Problem management);
- Supports new projects and technologies transferred within the team;
- Participates to workshops and trainings in order to improve technical knowledge;
- Provides feedback related to the development and improvement of the internal processes and activities. Supports and is actively involved in the automation process (s, applications, tools).
- Advanced knowledge managing: Unix, Linux, Solaris systems (optimisation, troubleshooting, backup);
- Experience with virtualised solutions;
- Knowledge on database administration;
- Automation s development;
- Knowledge of networking protocols;
- Basic telecommunications concepts and protocols knowledge;
- Advanced knowledge of English language (written and verbally);
- Great communicator - ability to perform workshops to other colleagues (within team or other departments);
- 2-3 years working experience within an operations environment (preferably System Administrator);
- Collaborative working style, ability to work within a team and in an international environment.
- Work from Home – You can have home office 1 day per week
- Medical and dental services
- Life insurance
- Dedicated employee phone subion
- Special discounts for gyms and retailers
- Annual Company Bonus
- Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
- You get to work with tried and trusted web-technology
- Getting in on the ground floor of an technology changing company
- Flexible Vacation – Take time off when you need it, we trust you