Customer Service Representative with Russian and English
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What you’ll do:
- You will handle customer requests via phone, e-mail and chat related to the online purchase process
- You will handle confidential information securely according to internal rules
- Working hours: 9:00 - 18:00 (Mon-Fri, excluding legal holidays)
- You know English & Russian very well (spoken & written)
- If you previously worked in customer care or retail, that’s even better but it’s not a must
- You enjoy helping others and are a team player
- Competitive pay and monthly performance bonus ;
- Extra bonuses for constant good results;
- We take care of your well-being by offering attractive benefits and perks such as private medical subion, WorldClass, Bookster, fresh fruits every Tuesday;
- Flexible benefits package with a monthly budget that you can use for different perks like: meal tickets, public transportation refund, various gym subions with 50% discounts, private pension funding, shopping vouchers etc.
- We want to make sure that you start your new career with all the necessary skills and information so you will spend up to 6 weeks in training. Which is paid, by the way!;
- We understand that every new job has a learning curve, so the entire team is ready to help you with continuous feedback and guidance.
- After 9 months, you can become a Senior. All you have to do is reach your goals and you will be eligible for a salary increase and we will get you involved in extra activities;
- After 12 months, there is even more in store for you! We will help you create your career plan and even provide training programs to help you further grow.