Support Clientele avec Francais - Sibiu

Employer: Computer Generated Solutions Romania
Domain:
  • Customer Support - Client Service
  • IT Hardware
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • Sibiu
  • Updated at: 14.11.2019
    Short company description

    CGS is an American outsourcing company, owning one of the largest support centers on the Romanian market. CGS is listed in the first 15 best companies of its kind in the world; meanwhile, our client portfolio includes company in Forbes Top 500, as well as top European companies.

    We offer extensive training sessions and we stand for promoting people from within: more than 90% of out managers started in our company on entry-level positions.
    As an employee of CGS you may choose to have a flexible schedule, with the possibility to work full time or part time according to your availability.

    We also provide an attractive package (salary, health insurance, performance bonuses, food coupons and other benefits).

    Aflati mai multe despre politica de confidențialitate CGS cu privire la prelucrarea datelor dumneavoastra personale : http://romania.cgsinc.com/wp-content/uploads/2018/05/CGS-GDPR-Candidate-privacy-policy-RO.pdf

    Requirements

    Nous sommes l’aide de nos clients: nous résolvons leurs demandes et réclamations par téléphone.
    Tu connaîs le français niveau avancé?
    Tu es très habile dans l’utilisation de l’ordinateur?
    Si oui, nous sommes enchantés de te rencontrer.

    Responsibilities

    - Résoudre les demandes, les réclamations et les plaintes des clients par téléphone
    - Répondre de manière efficace aux demandes des clients
    - Gérer et résoudre les plaintes des clients
    - Gérer et vérifier les comptes des clients
    - Offrir du support aux clients en utilisant divers logiciels
    - Enregistrer les modifications faites

    Other info

    CGS Romania is one of the largest support centers on the Romanian market and is listed in the first 15 best companies of this type in the world.

    As an employee of CGS Romania you will have a flexible schedule with the possibility to work full time ( 8 hours) or part time (6 hours) according to your availability.

    You will be attending training sessions in order to enrich your knowledge to be able to perform the job.

    We also provide an attractive package (salary, performance bonuses, meal tickets and other benefits)

    In CGS Romania we appreciate performance, involvement, leadership skills, pro activity but most of all our employees.

    They represent the best asset of this company !

    Join our enthusiastic and dynamic team for your professional development!