IT Support Technician Middle

ALTEN Romania, part of the international ALTEN Group - with a unique position as Leader in IT & Engineering Consulting, provides support for its clients’ development strategies in the fields of innovation, R&D and IT systems since 1996. The company comprises 2 divisions specialized on its core capabilities: ENGINEERING and IT. These two divisions are: ALTEN TECHNO and ALTEN IT.

- You have expertise in using Microsoft Windows 10 and Microsoft AD;
- You have experience with Microsoft Office package (Excel, Outlook), VPN, SSO Security, VMWARE, CITRIX, SharePoint, Share drive;
- You are client oriented;
- You have good relationship and communication skills.

- Create, delete, modify or reactivate accounts andor accesses for business and operational applications;
- Remote Desktop Technical Support or On-Site Support as per the companys business need;
- Hardware, software and network support;
- Propose and implement the best and quickest solution for an IT request andor incident;
- Participate to the Knowledge Management Process;
- Improve IT processes as per business needs.

We also value:
- Good working knowledge of English, French is a plus;
- Knowledge of ITIL best practices
- Knowledge of IP Telephony Virtual Machines Printing solutionsWindows environmentInternet Protocol.