Java Application Support Engineer

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Employer: RINF TECH
  • Banks - Financial Institutions
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
  • Updated at: 23.12.2019
    Short company description

    More than 13 years have passed from 2006, when our adventure begun. Our purpose was to become a reliable partner for businesses and organizations that aim to grow and architect their future within their industry and outside of it.

    We are passionate innovators, with a taste for creativity, brave vision and out-of-the-box thinking. This is why we built partnership with some of the leader companies in Robotics, Automotive and Computer Science.

    During the last years we developed our own product: MATT, the robot for automated QA testing. We are now living a wonderful adventure promoting MATT, sharing ideas and getting in touch with a diverse and enriching constellation of enterprises.

    The quality of our work and the trustworthiness of our brand made us into who we are now: an organization composed of over 400 skilled, diverse, enthusiast and motivated people, with a variety of technological expertise, working in an inspiring and creative environment. We deliver innovative digital products and services, supporting our partners’ growth and consequentially growing ourselves.

    People & Culture

    At RINF TECH you'll find a team of people that embrace and encourage diversity, that are driven by passion for performance. We welcome initiative with enthusiasm and encourage people to follow their intuition and build a solid argument for the thing they believe in. Your voice is heard! We are a driven and inclusive team, whose purpose is to make our clients lives easier and their companies successful. The most important thing is that we value our people, not only as employees, but as individuals: we support and appreciate each personality, because for us different is unique. We are passionate about technology. Our hobby is also our field of work and that shows in everything that we do.


    JAVA experience: JDK1.6, JDK1.7. Good to know JDK1.8
    Angular 2.0 Nice to have
    Git Bucket
    SQLPLSQL development skills
    Previous working experience with JSP, JQuery, Java, Ajax calls, Spring, Spring MVC, Hibernate, Maven, SOAP and Rest WS.
    Previous working experience with Oracle
    Previous working experience with the following application servers : Tomcat, Weblogic or other similar application servers
    Basic knowledge of security principles
    Have an understanding of IT project management - planning, delivery, resourcing, expectation management
    Previous production support experience, with can do mind-set and attitude and hands-on mentality.
    Ability to analyze business requirements, defects and propose hot fixes.
    Ability to work on tight schedule.
    Ability to work effectively with senior IT and Business stakeholders.
    Exposure to operating across multiple global locations with accommodate various cultures and practices.
    Proficient communication and English language skills (writtenverbal)
    Excellent team worker


    Provides Level 3 support for technical infrastructure components (e.g. databases, middleware and user interfaces).
    Performs problem and root cause analysis for application production incidents and delivers the necessary resolution pack (i.e. hotfixes, patches).
    Provide L3 Support and remediation on any issues pertaining to the above applications by providing detailed code analysis of applications production platform. Remediate incidentsoutages pertaining to the platform.
    Estimate time required to implement remediation actions.
    Support and contribute to all relevant documentation following internal Standards, Procedures and Guidelines.
    Ensures appropriate vendor interaction in a multi-vendor environment.
    Conducts incident and problem management activities
    Conducts regularly-scheduled Problem Management meetings with IT Product Managers (ITPMs), infrastructure groups, problem managers and incident managers to track progress and highlight issues.
    Perform detailed technology analyses to highlight weaknesses and make recommendations for improvement.
    Contribute in the phase of the development lifecycle by developing, implementing, and maintaining Java based components and interfaces.

    Other info

    Some of the many benefits you will have

    Multicultural, Agile environment that encourages new ideas and innovation
    Modern Office Facilities and friendly working environment within an enthusiastic team
    Learning and development opportunities
    Budget for professional certifications
    Extra benefits included
    Medical Insurance for yourself and your family
    Referral Bonus
    Legendary corporate parties