Collection Specialist with French/Russian/Portuguese/Spanish

Candidatul ideal

• Requirements:

- Advanced language skills (written, reading and spoken): English and one of the following Russian/French/Portuguese/Spanish
- Relevant experience in collections/Accounts Receivable/Order to Cash would represent an advantage
- Experience in large multi-national organization is preferred
- Availability to travel to Poland / US for 4-8 weeks for the transition phase
- Familiarity with GetPAID collection software would represent an advantage
- Interpersonal skills and communication skills
- Basic accounting proficiency
- Proficiency with Microsoft Office Products

Descrierea jobului

• Responsibilities:

• Responsible for monitoring and improving collection performance on assigned portfolio of customers, including high volume customer calls, in a goal oriented collections department.
• Manage customer accounts via collection software and strategic planning, enlisting the efforts of Sales/Marketing when necessary to accelerate the collection process
• Communicate material issues and trends to in-market credit managers and/or other relevant parties.
• Recommend payment hold status on counterparties that pay beyond acceptable terms
• Recommend bad debt account reserves
• Identify, research and resolve counterparty payment discrepancies (quality claims, unearned discounts, pricing and quantity disputes, etc.) by assigning them to the correct plant to issue credit where appropriate.
• Track payment shortages and discrepancies by using manually generated and computer-generated reporting.
• Assist counterparties via phone or email by providing POD or BOL information, invoice and statement copies, and other payment documentation.

• Benefits:

Fantastic opportunity to work for one of the biggest brands in the world in a unique work environment
Central office location - City Business Center (Timisoara)
Great career opportunity with a leading international outsourcing company
Opportunity of personal development in a multinational working environment
Competitive salary with attractive set of social benefits

Descrierea companiei

About Wipro Limited

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have a dedicated workforce of over 170,000, serving clients across six continents.

About WIPRO in Romania

In Romania, Wipro has development centers in Bucharest and Timisoara and is present since more than 10 years. Today, the company's facilities in Romania serve more than 30 clients in Europe, supported by over 1200 employees. Wipro's clients span across the retail and consumer goods, healthcare, manufacturing and telecom industries, among others. To match our growth plans, we are looking for enthusiastic and self-driven individuals with excellent communication and customer service skills. We have built a deep domain expertise and our diverse job opportunities range in more than 20 different languages:

Finance & Accounting HR Admin Order Management Customer Support IT/Technical Support

A career at Wipro means a life-long opportunity to explore your potential, continuous growth, and the joy of working on the latest technologies alongside the finest minds in the industry. An inspiring combination of growth prospects, continuous innovation, fair play and a great work culture makes Wipro an exhilarating place to be in.