Collections Analyst

At HP, we believe in the power of ideas. We use ideas to put technology to work for everyone. And we believe that ideas thrive best in a culture of teamwork. That is why everyone - at every level in every function, is encouraged to have original ideas, to express them and to share them. We trust anything can be achieved if you really believe in it, and we will invest in your ideas to change lives and the way people work. This vision is what sets us apart as a company. At HP we work across borders, and without limits. Global virtual teams share resources and pool their big ideas to solve business issues and meet personal goals. Everyone is valued for the unique skills, experiences and perspective they bring. That’s how we work at HP. And this is how ideas and people grow.

HP is a proven leader in personal systems and printing, delivering innovations that empower people to create, interact, and inspire like never before. We leverage our strong financial position to extend our leadership in traditional markets and invest in exciting new technologies.
HP has an impressive portfolio and strong innovation pipeline across areas such as:
• blended reality technology - our unique Sprout by HP will change the way people do things
• 3D printing
• multi-function printing
• Ink in the office
• tablets, phablets, notebooks
• mobile workstations

We’re looking for visionaries who are ready to make an impact on the way the world works. At HP, the future’s yours to create!

Join us if you have:

Bachelor or masters degree in business, economics or similar
Advanced English language skills, knowledge of the additional language will be a plus
2-4 years of experience in collection, accounts payable or receivable
Understanding of collection processes and financial concepts.
Good communication, negotiation, and conflict resolution skills.
Basic understanding of risk mitigation tools.
Ability to build relationship across teams and cultures

What will your day consist of?

You will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process and finding solutions on improving payments and accelerating cash-flow
You will be sending consolidated account statements, to our AP contacts, who are usually part of centralized teams
You will be logging the disputes raised by the customers and follow-up with internal and external stakeholders for resolution
You will be conducting weekly calls with different OM groups, in order to review the status of the disputes
You will be having Ad-hoc calls with Accounts Payable representatives for different Accounts Receivable reconciliations
You will be following-up with Customers Requestors (POs creators) in order to obtain a faster resolution on different cases
You will advise the Credit Analysts, Sales, Account Management teams on collection risks (if any)
You will be escalating up to Director and VP level the cases without a clear resolution path
You will be leading andor participating in business enhancement projects across countries regions.

Your additional benefits package:

Medical services subion
24 paid holidays
Lunch tickets
Other flexible benefits (Medical services for family, Dental Plan, Fitness Programs, Kindergarten)
Wellness program, Multisport card and free coffee, tea, and fruits
Vendors discount program (Restaurants, cinema, clothing, and other)