Reporting Analyst with French

De peste 70 de ani, ManpowerGroup reprezinta puntea de legatura intre milioane de persoane si piata muncii, prin brandurile sale Manpower, Experis, ManpowerGroup Solutions si Right Management. Compania este prezenta pe piata din Romania din 2003, iar in acesti ani peste 400 de clienti si zeci de mii de candidati au avut incredere in noi pentru a le oferi flexibilitatea, agilitatea, talentele, competentele si oportunitatile de care au nevoie. Indiferent daca va aflati la inceput de drum, sau sunteti profesionisti experimentati, brandurile ManpowerGroup va pot oferi oportunitatile potrivite de a va dezvolta, a dobandi noi abilitati si competente, a fi expusi la proiecte pline de provocari si a creste profesional.

The Reporting and Data Analyst role provides reporting support responsibilities to business units.
The position is a support role with accountability for reporting business with revenue margin performance, providing reportinganalysis, driving standardization, continuous improvement and consistency across aligned accounts
The position can interact with both internal stakeholders and clients.

Qualifications:

Demonstrated teamwork and adaptable to workgroup environment
Excellent English and French language skills (speaking and writing)
Excellent communication and interpersonal skills
Demonstrated excellent customer care, satisfaction and interpersonal skills
Proficient Excel (pivot tables and advanced formula), Medium PowerPoint (slide design, charts and tables),
Microsoft Access Data Base and SQL knowledge is a plus
Tableau Power BI Knowledge is a plus
Solid planning and organizing ability
High level of motivation, maturity dependability under high pressure situations
Personal drive for business results
Ability to multitask at a high level
Ability to work with minimal supervision, self-motivated
Immaculate attention to detail
Able to make suggestions and work with others to implement those suggestions
Able to take responsibility for projects and incorporate new processes into the business

Major Responsibilities:

Responsible for dailyweeklymonthlyquarterly reporting on business trends and account performance
Prepare business documents and presentations for upper management and executives
Adhere to the timelines as specified by the client for deliverables
Validating the QBRMBR output
Provide necessary support for SLA contract change management
Focus account management (periodic detailed analysis of key accounts to drive SLA achievement)
Provide input around SLA calculation and mitigation in line with contractual agreements
Implement the agreed governance process with the stakeholders (virtual participation in weeklymonthly meetings both with the customer and internal stakeholders)
Capable to actively contribute to team focus, ensuring complex office environments and business processes are in place
Manage escalations and offer assistance in complex issues
Maintain detailed process and procedures
Service improvement planning including root cause analysis
Use data-gathering and modelling strategies to provide an overview of new processes and enhanced procedures for business-wide reporting.