Customer Support Specialist Dutch Speaker
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Angajator: | ATOSS Software |
Domeniu: |
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Tip job: | full-time |
Nivel job: | 1 - 5 ani experienta |
Orase: |
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Actualizat la: | 10.12.2019 |
Remote work: | On-site |
With our software products, we digitize workforce planning and workforce deployment processes in companies and thus improve the work-life balance for millions of employees worldwide. We enable companies to involve their employees in these processes and better take their wishes into account when organizing working time. In this way, we help companies work more creatively, intelligently and humanely, revolutionizing the interplay between profitability and humanity.
Cerinte
Technical affinity, experience in IT is a plus
Attention to customer and service orientation
Handling and solving managed services issues, while adhering to defined processes
Team skills and willingness to learn
Good Dutch and English communication skills, both written and verbal
This is an entry position with very good further development opportunities
After an initial training phase, you will support our Customer Support Team through the following activities:
Managed Services Support, that means being a part in handling the installed ATOSS Solution
Communication with customers by phone and email to coordinate necessary activities
Analyze process and document our customers problems and inquiries
Occasional business trips to Munich
YOUR BENEFITS
Market success: 6,500 renowned customers | Strong growth | Publicly listed company | Organization culture: Flat hierarchies | Security stability | Innovative team-oriented culture | Structured induction: Mentors | Extensive on-boarding program | Benefits: Optimized remuneration | Company pension | Medical package | Sport facilities | Professional Language Lessons | Events
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