Customer Support Specialist Dutch Speaker

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Angajator: ATOSS Software
Domeniu:
  • Customer support - Client service
  • IT Hardware
  • IT Software
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • Timisoara
  • Actualizat la: 10.12.2019
    Remote work: On-site
    Scurta descriere a companiei

    With our software products, we digitize workforce planning and workforce deployment processes in companies and thus improve the work-life balance for millions of employees worldwide. We enable companies to involve their employees in these processes and better take their wishes into account when organizing working time. In this way, we help companies work more creatively, intelligently and humanely, revolutionizing the interplay between profitability and humanity.

    Cerinte

     Technical affinity, experience in IT is a plus
     Attention to customer and service orientation
     Handling and solving managed services issues, while adhering to defined processes
     Team skills and willingness to learn
     Good Dutch and English communication skills, both written and verbal
     This is an entry position with very good further development opportunities

    Responsabilitati

    After an initial training phase, you will support our Customer Support Team through the following activities:
     Managed Services Support, that means being a part in handling the installed ATOSS Solution
     Communication with customers by phone and email to coordinate necessary activities
     Analyze process and document our customers problems and inquiries
     Occasional business trips to Munich

    Alte informatii

    YOUR BENEFITS
    Market success: 6,500 renowned customers | Strong growth | Publicly listed company | Organization culture: Flat hierarchies | Security stability | Innovative team-oriented culture | Structured induction: Mentors | Extensive on-boarding program | Benefits: Optimized remuneration | Company pension | Medical package | Sport facilities | Professional Language Lessons | Events

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