First Level Support Engineer

This job is no longer active!

View all jobs Atos active


View all jobs First Level Support Engineer active on Hipo.ro

View all jobs IT Hardware active on Hipo.ro

View all jobs IT Software active on Hipo.ro


Employer: Atos
Domain:
  • IT Hardware
  • IT Software
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • Timisoara
  • Updated at: 09.12.2019
    Short company description

    Atos is a global leader in digital transformation with over 110,000 employees in 73 countries and annual revenue of over € 11 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions. The group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos Syntel, and Unify. Atos is a SE (Societas Europaea), listed on the CAC40 Paris stock index.

    Requirements

    Windows, UNIX, Linux, Database (knowledge at a basic level);
    Excellent command of English; FrenchSpanishGerman is a plus;
    Work in shifts, 247 support;
    Ability to work well as a team member;
    Methodical and disciplined approach to work;
    Very good communication abilities;
    Initiative and good learning abilities.

    Responsibilities

    Provide L1 guidance for incidents and issues to which we are notified by our customers or by monitoring systems;
    Troubleshoot issues;
    Assure the operation of Hardware and Software systems;
    Conduct all preparative actions in order to ensure full operation and availability of the production environment;
    Plan and execute changes and releases;
    Take all preparative actions to ensure the quality and continuous optimization based on service levels.