Credit and Collections Administrator with German

Employer: PTC
  • Others
  • Job type: full-time
    Job level: 1 - 5 years of experience
  • Updated at: 15.10.2019
    Short company description

    PTC (NASDAQ: PTC) has the most robust Internet of Things technology in the world. In 1986 we revolutionized digital 3D design. Now our leading IoT and AR platform and field-proven solutions bring together the physical and digital worlds to reinvent the way companies create, operate, and service products. With PTC technology, global manufacturers and an ecosystem of partners and developers can capitalize on the promise of the IoT today and drive the future of innovation. We are headquartered in Needham, MA.


    Your Skills and Knowledge:

    Possesses a strong work ethic and can work in a fast-paced environment with an emphasis on accuracy and attention to detail
    Excellent organizational and time management skills
    Strong customer focus
    Experience utilizing Microsoft Office Suite, intermediate level skills with Excel preferred
    Experience with Oracle or equivalent ERP system preferred
    Prior project management experience preferred
    Associates or Bachelors Degree, in Finance, Accounting, or business-related field
    2-4 plus years experience in commercial credit and collections
    German is mandatory.


    Your Day-To-Day:

    Critical role in the Quote to Cash process
    Frequent interaction with customers, Operations and other PTC teams
    Problem solving skills translate into faster payments
    Follow-up on past due AR to maximize cash flow while minimizing bad debt in accordance to established policies and procedures
    Reach monthly, quarterly and fiscal year-end collection targets to achieve assigned KPIs
    Interact with internal and external customers to resolve payment issues or invoicing disputes
    Work closely with sales teams to improve sales velocity, enhance the customer experience and maximize collection results
    Gather financial, operational and credit information to assess customer credit worthiness
    Analyze financial statements, review DB and CRM reports along with payment history and provide credit limit recommendations to Credit and Collections Management
    Release orders on credit hold timely and within approved guidelines.

    Other info

    Your Impact:

    In this role, you will help mitigate credit risk related to Accounts Receivable (AR) by performing detailed analysis and interpretation of a customers financial position, enabling PTC to make well-informed credit decisions.

    Your Team:

    You will be part of a team of Finance professionals who are responsible for the management and control of the AR asset for PTC, and who have the ability to drive PTCs cash flow and balance sheet metrics.