Technical Support Engineer- Windows with Spanish

It’s a time of exciting change and new thinking at Microsoft. We’re focused on improving the day-to-day lives of our customers, delivering meaningful impact through ground-breaking technology and providing a truly unified experience.

Through incredible services like OneDrive and Xbox Live powering a Mobile First, Cloud First world, we deliver a positive blend of work and play across different devices, locations and users. Across digital life, we’re reinventing productivity.

In order to fuel this change, we need people prepared to challenge convention, question the status quo and collaborate with likeminded individuals that don’t fear failure but see it as a necessary step toward making a mark on the world.

If shaping a better, more exciting future is what motivates you, you’ll be in good company.

Find out more about Jobs at Microsoft Romania and apply.

Qualifications and Experience:

Strong experience with Windows desktop 7 and 10

Strong experience working with Windows code and configuration issues

At least 4-6 years of experience supporting enterprise Windows environments

Strong customer service, communication, problem-solving and interpersonal skills

Self-motivation and an ability to use initiative

Flexibility and ability to adapt to ambiguous and changing situations

Fluent in English and Spanish (written and oral) is mandatory

This is an external staff position. Your employer will be a third-party supplier, in service for Microsoft.

About the role:

As Technical Support Engineers, we provide an excellent technical support experience to our Enterprise customers. From problem identification to full resolution, we own and handle technical customer issues. Experience in this role will provide great opportunities to interact with beta versions, collaborate with product group teams and improve future versions of Microsoft products as a subject matter expert.



At Microsoft, we share knowledge, experiences, and resources to help each other achieve our career goals and grow both professionally and personally. As a member of our team, you will grow professionally through coaching with experienced mentors and over time, you will become a mentor yourself. Mentoring allows you to learn from the experiences of professionals within and outside of your own area of expertise, and to build a network to help find opportunities that can promote your development.



We seek out people from diverse backgrounds and encourage them to approach challenges unconventionally. People who:

Are curious and intuitive in their approach

Are eager to tackle complex issues

Have a fresh and diverse perspective

Like to collaborate in multicultural environments

Have a passion for technology and continuous learning

Have a genuine desire to help people do their best

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.



Benefitsperks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.