Engineer 1st Line
Acest job nu mai este activ!
Vezi toate job-urile Vodafone Shared Services Romania active.
Vezi toate job-urile Engineer 1st Line active pe Hipo.ro
Vezi toate job-urile in Telecomunicatii active pe Hipo.ro
Your day to day:
- 1st Line Operations of Vodafone NL Network in a multi-vendor environment.
- Monitors and maintains Vodafone NL Network, dispatches field and 2nd line personnel, performs periodically reports and follow up in order to reach the agreed Network and NOC KPI’s.
- Preventive and corrective first level troubleshooting ensuring quality and continuity of service and the restoring time for Vodafone Network elements.
- In collaboration with 2nd Line Operations teams, work out procedures related to the analysis of alarms in order to detect and eliminate faults.
- 24h/7days monitoring of the Vodafone NL Network (RAN, Transmission, Fixed), using umbrella fault management systems and specific NMS’s.
- Escalates complex technical problems to 2nd Line Operations in order to solve incidents as soon as possible.
- Dispatches field engineers and contractors, in case of incidents that need local support and follow up the issue until it issolved.
- Provides notifications related to network outages to the management team and trigger the Incident Manager to coordinate the activities to solve the outages.
- Perform the 1st line activities included in site Acceptance package.
- Participates at internal and external training sessions in order to permanently improve his/her technical skills.
- Knowledge of telecommunication services and technologies (GSM, UMTS, LTE, IP, PDH, SDH, DWDM).
- Capable to understand and to work with different Windows applications (WEB- based);
- Good communication skills.
- Team working oriented.
- Good Knowledge of English,Dutch and other languages.
- University degree: faculty of Electronics, Telecommunications, Information Technology;
- Nice to have: 1-2 years of experience in Operations and Maintenance activities
- Work from Home – You can have home office 1 day per week
- Medical and dental services
- Life insurance
- Dedicated employee phone subion
- Special discounts for gyms and retailers
- Annual Company Bonus
- Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
- You get to work with tried and trusted web-technology
- Getting in on the ground floor of an technology changing company
- Flexible Vacation – Take time off when you need it, we trust you