WARRANTY CLAMIS ASSESOR WITH ITALIAN, Location: Bucharest

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Employer: SalesConsulting
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • nationwide
    Updated at: 05.12.2019
    Remote work: On-site
    Short company description

    Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.

    Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
    We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
    - AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
    - OUTSOURCING (BPO/SSC/CC)
    - IT & C (C++, C#, .NET, Java, Linux etc)
    - FMCG (sales & purchasing positions; all levels)
    - PHARMA (all levels)

    Requirements

    Our client is a multinational company specialized in the management consulting, technological solutions and outsourcing services for businesses, present in more than 120 countries and with over 375.000 employees worldwide.

    - Fluent in Italian;
    - Very good command of the English language;
    - PC skills (MS Office Package);
    - Attention to detail;
    - Ability to solve urgent matters and work under pressure.

    Responsibilities

    - Assess and process warranty claims that are submitted electronically;
    - Resolve dealer issues and answer questions submitted through an electronic communication system;
    - Receives and assess claim according to defined procedures routines;
    - Performs claim assessment and follows defined procedures to resolve correctly;
    - Documents verifications and customer information in data capture tool and when needed, transfers claimticket to responsible party for resolution.

    Other info

    Only the eligible candidates will be contacted. Thank you for your interest!

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