Engineer 2nd Line Fixed Core Operations

Your day to day: 2nd Line Operations of Fixed Voice & Data Platforms in a multi-vendor environment.  
Preventive and corrective second level troubleshooting ensuring quality and continuity of service and the restoring time for Fixed Voice and -Data networks. In collaboration with 1st Line Operations teams, work out procedures related to the analysis of alarms in order to detect and eliminate faults. Perform data configuration, software rollout and support integration activities with planning and delivery functions.   With these activities you will have a great impact on our business: - In case of incident, assure trouble shooting analysis and all the repair actions, including vendor support escalation, in order to achieve service restoration of Fixed Voice and Data network 
- Analyse customer complaints e.g. for VoIP, Cable, ISDN, Carrier Interconnect
- Perform proactive maintenance activities to prevent incidents and constantly optimize the network. 
- Assure planned work activities, network rollout, software upgrades and parameter changes in Fixed Voice and Data network ensuring quality of service and avoiding regression on network functionalities
- Knowledge sharing in order to increase technical skills of other teams involved in deployment and operations activities in the network   With these skills you are a great candidate: - Very good knowledge of networking principles – Fixed PSTN, BRAS, SBC, Cable Networks, PCRF, CRS, IMS
- Deep knowledge in the analysis of telecommunication protocols (SIP, H.248, SS7, ISDN, PPPoE etc.)
- Very good knowledge in vendor architectures ofHuawei, Oracle, Nokia, Italtel ISSW
- Analyse and interpret traces (Wireshark traces, network element traces, logs);
- Team working oriented
- English  (spoken and written)
- German (spoken and written) - University degree: faculty of Electronics , Telecommunications and Information Technology
- 1-3 years of experience in:
- Fixed Network Operationsand Maintenance activities
- GSM/UMTS/LTE and mobile data knowledge 
- Scripting knowledge (Python) desirable   Sounds like the perfect job? We’ve got even more to offer: – You can have home office 1 day per week

• Work from Home – You can have home office 1 day per week
• Medical and dental services
• Life insurance
• Dedicated employee phone subion
• Special discounts for gyms and retailers
• Annual Company Bonus
• Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
• You get to work with tried and trusted web-technology
• Getting in on the ground floor of an technology changing company
• Flexible Vacation – Take time off when you need it, we trust you