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Angajator: Vodafone Intelligent Solutions (_VOIS)
Domeniu:
  • Telecomunicatii
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 19.11.2019
    Remote work: On-site

    The FunctionalLead provides technical guidance to the MDS engineers, providing all necessary meansto ensure they are able to execute their tasks with high quality. A Functional Lead assures critical/top services are in focus.  

    • Accountable for ensuring technical service level compliance fornew services operated by MDS
    • Responsible to support deployment execution
    • Responsible to support delivery of operational andtechnical expertise for feasibilities, including delivery of cost estimations for application operations activities during service lifecycle, to ensure services can be efficiently integrated into the existing ecosystem
    • Accountable to provide Operational Impact Assessments for demand requests.
    • Accountable to ensure smooth and seamless transition from project to business as usual
    • Support post Go Live operations until BAU status is achieved
    • Assess major changes, like the introduction of a new service or a substantial change to an existingservice, before those Changes are allowed to proceed to the next phase in their lifecycle
    • „Providea consistent and rigorous framework for evaluating the service capability and risk profile before a new or changed service is released
    • „Establish and maintain the integrity of all identified service assets and configurations
      • Act as technical leader for MDS group
      • Act as a team player, Actively share knowledge across team and organisation
      • Understand restrictions and priorities, balance conflicting situations taking businessand operational aspects into consideration
      • Manage customer communication in the area of service reporting andincident management for critical incidents impacting customer business
    Core competencies, knowledge and experience  
    • Experience in operations of large scale IT/Network applications and services in multi-national environment
    • Experience in technical leadership and providing guidance to operational leads
    • Experience in managing 3rd parties to ensure services are delivered according to agreed SLA
    • Knowledge in thearea of IT/Network delivery projects from application operations point of view
      Sounds like the perfect job? We’ve got even more to offer:
    • Work from Home – You can have home office 2 days per week
    • Medical and dental services
    • Life insurance
    • Dedicated employee phone subion
    • Special discounts for gyms and retailers
    • Annual Company Bonus
    • Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
    • You get to work with tried and trusted web-technology
    • Getting in on the ground floor of an technology changing company
    • Flexible Vacation – Take time off when you need it, we trust you
     

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