Application Administrator

More than 13 years have passed from 2006, when our adventure begun. Our purpose was to become a reliable partner for businesses and organizations that aim to grow and architect their future within their industry and outside of it.

We are passionate innovators, with a taste for creativity, brave vision and out-of-the-box thinking. This is why we built partnership with some of the leader companies in Robotics, Automotive and Computer Science.

During the last years we developed our own product: MATT, the robot for automated QA testing. We are now living a wonderful adventure promoting MATT, sharing ideas and getting in touch with a diverse and enriching constellation of enterprises.

The quality of our work and the trustworthiness of our brand made us into who we are now: an organization composed of over 400 skilled, diverse, enthusiast and motivated people, with a variety of technological expertise, working in an inspiring and creative environment. We deliver innovative digital products and services, supporting our partners’ growth and consequentially growing ourselves.

People & Culture

At RINF TECH you'll find a team of people that embrace and encourage diversity, that are driven by passion for performance. We welcome initiative with enthusiasm and encourage people to follow their intuition and build a solid argument for the thing they believe in. Your voice is heard! We are a driven and inclusive team, whose purpose is to make our clients lives easier and their companies successful. The most important thing is that we value our people, not only as employees, but as individuals: we support and appreciate each personality, because for us different is unique. We are passionate about technology. Our hobby is also our field of work and that shows in everything that we do.

Role
You need to know a little about a great number of topics like operating systems, disk management, databases, networking, performance, web site, load balancing, security, backups, disaster recovery, project management, and configuration management.
You might think that as an Application Administrator youll spend all of your time dealing with computers and software, but you will also be dealing with a LOT of people. A typical day will have you spending as much time with other people as with the applications youre administering. Some of the types of people are: Users, Developers, Power Users, Product Owners, Other Application Administrators, DBAs, The Network team, The Security team, Help Desk
This role is not just about keeping the applications running. We are constantly looking for ways to improve the processes. As part of the technical team you are expected to contribute to this effort. A significant impact can be seen in documentation, best practices and process maturity.

Core competencies, knowledge and experience
Good knowledge and demonstrated troubleshooting abilities on connectivity issues due to firewall, load balancer, proxy and others.
Expertise and experience in Microsoft .net framework - based web applications is a must. (WCF, WebApplications, Windows Services)
Knowledge of Web Services and Services Oriented Architecture is desirable
Maximum confort in handling PowerShell
Experience with PowerSell DSC for configuring the application servers
Knowledge in implementing and maintaining current Windows server products (SQL Server, IIS )
Understand devops practices
Familiarity with Build and Release strategies
Comfort in using git
Experience with monitoring tools is a plus.
Ability to effectively interface with technical and nontechnical staff at all organizational levels.
Excellent problem solvinganalytical skills and knowledge of analytical tools.
Hands on experience in process automation, best practice approach, technology efficiency, and effectiveness.
Polite persistence is a must and it pays off
Excellent technical documentation affinity

Monitor the Solution Selling Application suite, document and analyze problems
Lead and participate in efforts to develop and implement processes for application and system monitoring
Work closely with application development teams and vendors to tune and troubleshoot applications
Maintain system documentation
Configure environments for the application suite
Collaborate with hardware, OS, DBA technical teams to ensure proper integration of the environment
Develop and maintain the reporting and dashboard infrastructure for the organization
Reviews and addresses assigned technical support tickets and calls, enters all updates related to such calls into the Help Desk ticketing system, and keeps team aware of any sensitive or escalating issues
Enable best practices
Maintain SLA, System Availability, Capacity management, and Performance KPI

Some of the many benefits you will have:
Multicultural, Agile environment that encourages new ideas and innovation
Modern Office Facilities and friendly working environment within an enthusiastic team
Learning and development opportunities
Budget for professional certifications
Extra benefits included
Medical Insurance for yourself and your family
Referral Bonus
Legendary corporate parties