Process Improvement Specialist

Angajator: Enel Romania
Domeniu:
  • Altele
  • Management - Consultanta
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 15.09.2019
    Scurta descriere a companiei

    Enel Group operates in more than 30 countries all over the world and it enjoys the confidence of approximately 70,000 employees worldwide. Enel Group in Romania is one of the largest private investors in the energy industry, carrying on operations in the fields of electricity distribution, supply, generation from renewable energy sources and in the field of innovative digital energy solutions. The Group entered the Romanian market in 2005, and it provides services for 3 million clients. It has approximately 3,100 employees in Romania in all companies, and heir cooperation is based on the Open Power values: responsibility, innovation, trust and proactivity.

    It is an extraordinary opportunity to work in the energy field in this age of the energy transition, and together we have the chance to contribute in Romania to goals such as decarbonisation trough green energy, electrical mobility, energy efficiency, circular economy, innovation, digitalization, all these complying with the principle of creating shared value, together with the communities which we serve.

    Cerinte


    Scurta descriere a companiei

    Enel Group operates in more than 30 countries all over the world and it enjoys the confidence of approximately 70,000 employees worldwide. Enel Group in Romania is one of the largest private investors in the energy industry, carrying on operations in the fields of electricity distribution, supply, generation from renewable energy sources and in the field of innovative digital energy solutions. The Group entered the Romanian market in 2005, and it provides services for 3 million clients. It has approximately 3,100 employees in Romania in all companies, and heir cooperation is based on the Open Power values: responsibility, innovation, trust and proactivity.

    It is an extraordinary opportunity to work in the energy field in this age of the energy transition, and together we have the chance to contribute in Romania to goals such as decarbonisation trough green energy, electrical mobility, energy efficiency, circular economy, innovation, digitalization, all these complying with the principle of creating shared value, together with the communities which we serve.

    Cerinte

    Ce cautam?

    Absolvent studii superioare tehnice;
    Experienta in utilizarea si implementarea specificatiilor specifice sistemelor CRM;
    Experienta in analiza proceselor in vederea imbunatatirii si eficientizarilor acestora constituie un avantaj;
    Cunostinte de transpunere a proceselor in scheme logice;
    Cunostinte specifice domeniului servicii energetice;
    Cunoasterea limbajelor de programare constituie un avantaj;
    Cunostinte utilizare PC (MS Office – Word, Excel);
    Cunoasterea perfecta a limbii romane (scris/vorbit);
    Cunoasterea limbii engleze consituie un avantaj.

    Responsabilitati


    Scurta descriere a companiei

    Enel Group operates in more than 30 countries all over the world and it enjoys the confidence of approximately 70,000 employees worldwide. Enel Group in Romania is one of the largest private investors in the energy industry, carrying on operations in the fields of electricity distribution, supply, generation from renewable energy sources and in the field of innovative digital energy solutions. The Group entered the Romanian market in 2005, and it provides services for 3 million clients. It has approximately 3,100 employees in Romania in all companies, and heir cooperation is based on the Open Power values: responsibility, innovation, trust and proactivity.

    It is an extraordinary opportunity to work in the energy field in this age of the energy transition, and together we have the chance to contribute in Romania to goals such as decarbonisation trough green energy, electrical mobility, energy efficiency, circular economy, innovation, digitalization, all these complying with the principle of creating shared value, together with the communities which we serve.

    Cerinte

    Ce cautam?

    Absolvent studii superioare tehnice;
    Experienta in utilizarea si implementarea specificatiilor specifice sistemelor CRM;
    Experienta in analiza proceselor in vederea imbunatatirii si eficientizarilor acestora constituie un avantaj;
    Cunostinte de transpunere a proceselor in scheme logice;
    Cunostinte specifice domeniului servicii energetice;
    Cunoasterea limbajelor de programare constituie un avantaj;
    Cunostinte utilizare PC (MS Office – Word, Excel);
    Cunoasterea perfecta a limbii romane (scris/vorbit);
    Cunoasterea limbii engleze consituie un avantaj.
    Responsabilitati / Realizari

    Companie: Enel Energie Muntenia

    DirectiaPerformance Management - Calitatea Proceselor si Sistemelor

    Contract: perioada nedeterminata

    Responsabilitatile jobului:

    Identifica necesitate de modificare a proceselor si modalitatilor de lucru existente cu obiectivul final de a eficientiza activitatea, a creste satisfactia clientilor respectand reglementarile si legislatia;
    In cazul in care aceste modificari au impact in activitatea altor departamente prezinta propunerile sale managementulu in vederea culegerii feedbackului si incorporarii acestuia in solutia finala;
    Identifica nevoile de adaptare a aplicatiilor informatice pentru a sustine noile procese / modalitati de lucru, dezvolta specificatii tehnice;
    Analizeaza, verifica si propune masuri de rezolvare a erorilor de functionare CRM primite de la celelalte departamente;
    Dezvolta/concepe cerinte, testeaza si implementeaza cerintele pentru ICT, le armonizeaza in functie de feedback-ul primit de la colegi;
    Pregateste planul si scenariile de testare pentru noile cerinte si efectueaza testele efectiv.

    Alte informatii

    Ce altceva trebuie să știți?

    Va informam ca toate aplicatiile primite vor fi tratate cu confidentialitate. Doar candidatii selectati vor fi contactati pentru un interviu, restul de aplicatii fiind pastrate in baza de date Enel pentru o perioada nu mai mare de un an.
    Daca vrei sa afli mai mult despre modul in care Enel iti proceseaza datele tale referitoare la candidatura ta poti accesa sectiunea Legal de pe site-ul nostru sau sectiunea GDPR de pe acest website.

    Alegeți Enel dacă doriți să vă dezvoltați, să fiți valorificați, să inovați și să contribuiți la crearea unei valori comune cu comunitățile și cetățenii. Fie că este în România sau în străinătate, lucrul pentru Enel este întotdeauna o oportunitate.

    Aplicand la acest anunt va exprimati acordul ca datele dvs. sa fie transmise si procesate de catre Enel Romania. Consultati Politica de procesare a datelor personale a Enel Romania >>