Order Management-Process Associate with French

Angajator: EBC
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 21.08.2019
    Scurta descriere a companiei

    Suntem compania de resurse umane care identifică, integrează și administrează eficient personalul de care au nevoie clienții români și internaționali. La noi vei găsi nu doar oportunități de muncă, ci și susținerea morală de care poate mai ai nevoie pentru a prinde curaj. Vom fi lângă tine în timpul interviului cu angajatorul și vom păstra o comunicare transparentă pe toată durata procesului de recrutare.

    Nu uita: Jobul ideal este locul de întâlnire al candidaților și companiilor care se potrivesc, iar noi știm să creăm astfel de locuri de întâlnire.

    Cerinte

    We are recruiting for one of our clients, a multinational company in the digital transformation area.

    Requirements:

    • Very good knowledge of French
    • Communicative level of English
    • Good MS Office (especially MS Excel) knowledge
    • Analytical thinking and ability to learn fast
    • Personal culture and ability to deal with the client properly
    • High motivation and willingness to learn
    • Ability to work under time pressure

    Responsabilitati

    • Handling customer requests and Booking of Orders in the ERP system
    • Ensure resolution to customer requests
    • Gathering information from logistics partners and informing customers regarding availability and deliveries;
    • Checking and solving potential issues between client purchase orders (PO) and system information;
    • Communicating with the warehouse and forwarders and efficiently manage the delivery process to ensure return of goods to the final recipient
    • Daily monitoring the assigned orders and customer requests
    • Solving issues regarding damaged goods, shipment delayed, etc
    • Managing any issues, looking for solutions along with all the parties involved

    Alte informatii

    Offer:

    • Attractive salary
    • Stable job offer - employment contract
    • Work in the multicultural environment
    • Various trainings (initiating, soft skills)
    • Possibility of development
    • Benefits (Meal Tickets, Medical Services, Insurance, additional vacation days, partner discounts)