CPOS Senior

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In order to be able to achieve all of this you need to have:

➣ Minimum 5 years’ experience in working in (insurance) operations area;
➣ Ability to analyze data, interpret the results and make recommendations;
➣ Ability to focus on problem solving;
➣ Excellent communication and interpersonal skills;
➣ Time management skills and capacity to identify priorities;
➣ Flexibility and capacity to easily switch between diverse tasks/projects;
➣ Good knowledge of English, Microsoft Excel and Microsoft Word;
➣ University degree.

For our client, we are looking for a CPOS Senior, with experience working in insurance.

In this role, you will:

➣ Be responsible for the operational implementation of group insurance projects, taking part in negotiations with corporate partners and contractual framework development;
➣ Participates in operational analyses and studies, conducts trend analysis, prepares recommendations to management;
➣ Prepare group projects technical specifications and assist development team during the implementation phase;
➣ Lead testing phase and deliver necessary documentation and support to colleagues, part of implementation team;
➣ Administer group insurance contracts in dedicated administration systems;
➣ Perform control and audit activities related to department activity;
➣ Identify and adjust the department’s operational processes and group contractual provisions in line with regulatory &compliance changes;
➣ Identify possible risks associated with the departments output and deliver solutions that will mitigate effectively those risks;
➣ Be responsible for resolving complex or escalated issues, explains processes, resolves issues;
➣ Offer support for business stakeholders and partners;
➣ Recommend solutions to automate or simplify the operational processes;
➣ Conduct training sessions in in order to provide business associates with business knowledge for administration of group insurance;