Global Process Owner in Brasov

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Angajator: Accenture
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • Brasov
  • Actualizat la: 07.11.2019
    Scurta descriere a companiei

    Bring your talent and passion to Accenture – sharpen your skills, build an extraordinary career and play a key role in creating solutions that transform organizations and communities around the world!

    Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 449,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.

    With over 3000 skilled professionals in Romania, Accenture provides top-quality services from Bucharest, Timisoara, Cluj Napoca, Targu Mures, Iasi and Brasov, for companies operating in a broad range of industries such as: banking and insurance, telecommunications, automotive, FMCG, energy and resources.

    We focus equally on employees’ development by creating a culture of excellence and offering extensive training programs that support professional growth.

    Our Romania headquarter office is located in Bucharest, in Westgate Office Park, and we deliver services to our clients from the following offices: Brasov, Cluj, Tg. Mures, Timisoara, Iasi.

    Find the latest news and information about our offices and get in touch with us on our Facebook Page - Accenture in Romania or on our website - accenture.ro/cariere.

    Cerinte

    Job Summary:

    The Global Process Owner supports the service delivery team(s) in managing resources, projects to meet both the goals of the business and clients. Responsibilities may include the development and execution of demand management processes, training and education on standard project management requirements and methods, facilitating project governance and reporting, and creating models to improve business decisions.

    Main area of activity: Global HR Administration Processes


    Ideal candidate:

    Experienced user of Excel, pivot tables, reports
    Global HR Administration processes experience
    English proficient user and German/ Dutch nice to have
    Proven ability to work independently and as a Team member
    Good organizational, multi-tasking and time management skills
    Flexibility and adaptability to a changing work environment

    Responsabilitati

    Key Responsibilities:

    Provides related statistics and reporting
    Monitors and updates client systems (i.e. transactions/data entry) for HR Administration and other cases
    Identifies continuous improvement to processes, tools, metrics and training, based on ongoing experience, process metrics and feedback from process users and other stakeholders to drive further efficiencies in the organization
    Conducts client calls on specific activities. Focus on client outcomes, stay up to date and become involved in their projects and activities.
    Seeks opportunities and takes ownership to improve knowledge, skills, and performance by reviewing knowledge base content, practicing skills and being receptive to coaching and constructive feedback
    Manages different stakeholders and ensures a proper communication with the operational teams and the client counterpart.

    Alte informatii

    We offer:

    Competitive salary and performance bonuses.
    Attractive benefits package: meal vouchers, public transportation, medical services, private pension, life insurance, gym
    Trainings delivered in classrooms or virtually and access to a mountain of knowledge
    Possibility to practise your language skills with native speakers
    Opportunity to work with top clients on large projects
    Dynamic, intercultural working environment.