Global Process Owner in Brasov

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation-led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
In Romania, Accenture operates since 2006 and now has more than 4500 people in Bucharest, Timisoara, Iasi, Brasov, Cluj-Napoca and Targu Mures who offer solutions in Strategy & Consulting, Technology, Industry X & Intelligent Operations to our clients from Banking & Insurance, Telecommunications, Automotive, Retails, Energy, FMCG & more.

Job Summary:

The Global Process Owner supports the service delivery team(s) in managing resources, projects to meet both the goals of the business and clients. Responsibilities may include the development and execution of demand management processes, training and education on standard project management requirements and methods, facilitating project governance and reporting, and creating models to improve business decisions.

Main area of activity: Global HR Administration Processes


Ideal candidate:

Experienced user of Excel, pivot tables, reports
Global HR Administration processes experience
English proficient user and German/ Dutch nice to have
Proven ability to work independently and as a Team member
Good organizational, multi-tasking and time management skills
Flexibility and adaptability to a changing work environment

Key Responsibilities:

Provides related statistics and reporting
Monitors and updates client systems (i.e. transactions/data entry) for HR Administration and other cases
Identifies continuous improvement to processes, tools, metrics and training, based on ongoing experience, process metrics and feedback from process users and other stakeholders to drive further efficiencies in the organization
Conducts client calls on specific activities. Focus on client outcomes, stay up to date and become involved in their projects and activities.
Seeks opportunities and takes ownership to improve knowledge, skills, and performance by reviewing knowledge base content, practicing skills and being receptive to coaching and constructive feedback
Manages different stakeholders and ensures a proper communication with the operational teams and the client counterpart.

We offer:

Competitive salary and performance bonuses.
Attractive benefits package: meal vouchers, public transportation, medical services, private pension, life insurance, gym
Trainings delivered in classrooms or virtually and access to a mountain of knowledge
Possibility to practise your language skills with native speakers
Opportunity to work with top clients on large projects
Dynamic, intercultural working environment.