IT Application Administrator

We are a leading technology company who constantly empowers people to envision and reach their full potential.

People are the foundation of our company. This is why we encourage and support them in every initiative and step of their career, valuing talent, energy and commitment over immediate resources’ availability and empty numbers. The engine of our growth and performance is being powered by their
open-mindedness, fairness, and team spirit.

What sets us apart is our ability to take up new challenges and learn every day in our common effort to exceed our customers’ expectations and expand the frontiers of technology innovation.

We identify gifted, open-minded and committed specialists, willing to evolve both as professionals and as human beings and we put all our efforts in helping them perform at their best.

We welcome people:
• Eager to take on new challenges and learn new things;
• Who put their heart, mind, and soul into everything they do;
• Who enjoy sharing knowledge and have team spirit.

If you are ready to engineer your future, join our team now!

What you must have:
o Minimum 3 years of experience in installation, configuration, administration of applications;
o Experience in administration, monitoring, installation, troubleshooting;
o Experience in providing technical support to internal users and bank clients; providing support, guidance and expertise in the promotion of various computer projects in production;
o Experience in using monitoring servers and applications (preferably BMC Patrol, Microsoft SCOM and Oracle Grid);
o General knowledge of working with Unix operating systems (IBM AIX, Sun Solaris), Microsoft Windows, Linux;
o General knowledge of Microsoft SQL Server, Oracle database;
o General knowledge of IBM WebSphere and IBM MQ, Weblogic, Openshift, Docker middleware;
o General knowledge of programming (Python is an advantage) or general knowledge of shell scripting (Bash, PowerShell, Batch);
o General knowledge of software architectures and hardware infrastructure elements;
o General networking knowledge;
o General knowledge of ITIL methodology focusing on processes of change management, incident and problem management.

Would be a plus:

o Previous experience in managing IT environments specific to online banking and document dematerialization (e.g. Captiva patch, Documentum);
o Previous experience in offering support (IT applications specific to the financial and banking field).

What you will do:
o Manage, monitor, install new releases, and provide technical support for applications in the Financial Markets;
o Monitor the indicators of the application portfolio in the perimeter of activity and ensure the regularity of their publication in the form of reports or scoreboards;
o Ensure the alignment of managed application portfolio performance indicators and alert thresholds in line with the current needs, both in terms of infrastructure and application systems hosted on such platforms;
o Intervene with immediate corrections (temporary workaround or final solutions) in situations of incident or destabilization of the indicators;
o Determine the main cause and coordinate the application and documentation of the resolving actions to minimize the impact on the business level;
o Ensure the installation/commissioning of new application platforms/services or corrective/evolutionary changes related to them;
o Propose and implement process automation solutions for portfolio applications;
o Initiate and track charts of anomaly and requests for technical evolution to make corrections or adjustments of the solution;
o Draw up the detail plan and execute the operations for rollover/rebound test Production - DRC (disaster recovery) for the applied application portfolio;
o Elaborate monitoring, operation and support level 1 for IT flow supervisors (OPE / SHM) and provide training for them.

What's in it for you:

o Extended compensation and benefits package;
o Continuous learning opportunities to enhance your professional and soft skills;
o A great working environment with people who put their heart, mind, and soul into everything they do and understand the importance of team spirit.