Support Engineer with Polish

This job is no longer active!

View all jobs HP Inc. active


View all jobs Support Engineer with Polish active on Hipo.ro

View all jobs Customer Support - Client Service active on Hipo.ro

View all jobs IT Hardware active on Hipo.ro

View all jobs IT Software active on Hipo.ro
Employer: HP Inc.
Domain:
  • Customer Support - Client Service
  • IT Hardware
  • IT Software
    • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
    • Updated at: 07.09.2019
    Remote work: On-site

    Responsibilities:

    1st tier support engineers are support agents facing directly the end user (the asset user. Their role can be split into different high-level tasks:
     

    • They are the subject matter expert of one (1) asset, meaning they will be the reference for the other member of the team in case of questions, issues for this asset.
    • They have basic + knowledge of all assets supported by the team
    • They are responsible to either solve the issue or escalate it to the 2nd tier agent
    • They are responsible to manage the support case in the designated tool (case creation, update, closure)

    Requirements:
    • Very good knowledge of English and Polish
    • Technical mindset
    • Ability to learn fast
    • Data base and end user support type of experience is a plus
    • Good communication skills

    Locuri de munca Customer support - Client service »
    Locuri de munca IT Hardware »
    Locuri de munca IT Software »
    Locuri de munca HP Inc. » ( 6 )

    Job-uri similare care te-ar putea interesa:

    3000 - 4200 RON NET / luna
    BUCURESTI,

    Aplica fara CV
    Hybrid

    Aplica fara CV
    BUCURESTI, Job national

    Vezi job-uri similare (760)