Engineer 2nd Line Online Portal Operations

_VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 6 locations: Albania, Egypt, Hungary, India, Romania, and the UK.

Over 26,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Care, Business Intelligence Services, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, _VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.

_VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create positive impact for themselves and society. We do not discriminate based upon age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, and national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.

• In case of incident, assure trouble shootinganalysis and all the repair actions, including vendor support escalation, in order to achieve service restoration of NFVi Cloud infrastructure
• Perform proactive maintenance activities to prevent incidents and constantly optimize the network, e.g. Daily Walkthroughs and Health checks for NFVi components.
• Assure planned work activities, upgrade NFVi components & virtualisation stack, Onboarding and implementation of Service requests ensuring quality of serviceand avoiding regression on cloud functionalities
• Knowledge sharing in order to increase technical skills of other teams involved in deployment and operations activities in the network

• Very good knowledge of NFVi cloud infrastructure and virtualization (VMware)
• Very good knowledge with IT components for compute nodes, switches & storage
• Team working oriented
• English (spoken and written)
• German (spoken and written)
• University degree: faculty of Engineering sciences (Information technology, Informatics)
• 1-3 years of experience in Cloud Operations and Maintenance activities
• Scripting knowledge (Python) desirable

Sounds like the perfect job? We’ve got even more to offer:
• Work from Home – You can have home office 2 days per week
• Medical and dental services
• Life insurance
• Dedicated employee phone subscription
• Special discounts for gyms and retailers
• Annual Company Bonus
• Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
• You get to work with tried and trusted web-technology
• Getting in on the ground floor of an technology changing company
Flexible Vacation – Take time off when you need it, we trust you