Engagement Support (Back Office)

Angajator: ManpowerGroup Romania
Domeniu:
  • Customer support - Client service
  • Educatie - Training
  • Fundatii - Voluntariat - ONG
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 12.11.2019
    Scurta descriere a companiei

    De peste 70 de ani, ManpowerGroup reprezinta puntea de legatura intre milioane de persoane si piata muncii, prin brandurile sale Manpower, Experis, ManpowerGroup Solutions si Right Management. Compania este prezenta pe piata din Romania din 2003, iar in acesti ani peste 400 de clienti si zeci de mii de candidati au avut incredere in noi pentru a le oferi flexibilitatea, agilitatea, talentele, competentele si oportunitatile de care au nevoie. Indiferent daca va aflati la inceput de drum, sau sunteti profesionisti experimentati, brandurile ManpowerGroup va pot oferi oportunitatile potrivite de a va dezvolta, a dobandi noi abilitati si competente, a fi expusi la proiecte pline de provocari si a creste profesional.

    Cerinte


    To qualify for the role you must demonstrate:

    Fluency in spoken and written English (level C1);
    Good Microsoft Excel and Microsoft Outlook skills. Training will be given on all in-house IT tools, where applicable;
    Effective judgment and decision making;
    Ability to manage and adapt to regular process and workload changes;
    Excellent communication and interpersonal skills.


    Responsabilitati

    Monitoring mailboxes, triaging emails and responding to queries;
    Using templates to prepare e-mails and letters;
    Forwarding e-mails to the relevant parties for response;
    Tracking responses and following up to ensure SLAs are respected. .
    Preparing electronic (PDF) working files.