Customer Service Representative
Teleperformance, the global leader in outsourced omnichannel customer experience management, serves as a strategic partner to the world’s largest companies in a wide variety of industries. Its customer care, technical support, customer acquisition, consulting & analytics, digital integrated business service solutions and other high-value specialized services ensure consistently positive customer interactions that are reliable, flexible and intelligent.
We have 300,000 interaction experts across nearly 80 countries, speaking 265 languages and dialects to better serve you.
Teleperformance Romania is a subsidiary of Teleperformance Group, the world leader in outsourced omnichannel customer experience management, starting its activity in 2004. We operate now with more than 1,300 employees providing quality services to first-line players both on the local market and on the international market (banks, insurance companies, telecom operators and others).
Looking for something different than the standard 9 to 6 job? Then you have come to the right place.
A fast growing team is seeking for talented and highly motivated Customer Support for a full-time or part-time position to join our team in Bucharest. We offer customer support for various industries, like: gaming, gambling, telekom and booking sites. Whether or not you have previous experience in customer support sectors, we offer you professional training, in order to provide you a career and lifestyle that will fulfil your potential.
Therefore, our ideal candidate would look like the following:
• you do not have to be superman or wonder woman: we want human beings, but we would love to think that you are capable of multitasking and you can communicate with our clients on chat, email, and sometimes by phone.
• you do not need to know all the languages on earth but the one you apply for must be at an advanced level, in both written and spoken.
• we praise initiative, dedication and love to see our employees involved in their projects.
So, your mission is to be yourself, passionate about the foreign language, interested in a long-term job, adaptable to a group of young and energetic people who know how to eat pizza and ice cream at the office, just the same as they know how to work responsibly.
Furthermore, we will not throw you into the deep water. We will guide you, we will support you, we will teach you to swim as we know it.
That being said, if you identify yourself with what we have described, we invite you to apply and obtain an interview, in which you can convince yourself that the above are not myths.
What we have to offer:
Full time job contract;
Flexible working schedule
High class and modern office located in Bucharest
Very good experience in working in one of the greatest companies with a nice and friendly environment
Benefits package –meal tickets, public transportation, discounts cards through different partners, private health care
Private and complete Medical Subscription to be sure that you are staying in a good health
The chance to have a meaning in a company’s growth
A great, motivated and talented team and leader