Customer Service Rep, 2pm to 10pm Bucharest office
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Mafcote Inc., headquartered in Norwalk, Connecticut USA has offices in Bucharest, Iasi, Ohio, Kentucky, Indiana, Pennsylvania and Mississippi. As a leading paper manufacturer and converter, Mafcote offers a full line of paper products for home, office and the food service industry as well as customized folding cartons for a range of end users.
We offer training and great opportunities for promotions to employees looking for a lifelong career!
CUSTOMER SERVICE SPECIALIST
Experience working with customers from English-speaking countries required.
Customer Service representative will work in a team to provide superior customer service to our retailers and consumers in the USA by phone, chat and email. Ideal candidate will have minimum experience of 3 years, excellent English fluency and writing skills, be conscientious, proactive, courteous and patient.
Very good Word, Excel and Customer Management System proficiency required.
Prior experience working with EDI would be a huge plus!
Work hours are from 2 pm - 10 pm for 2 weeks and from 4pm to 12pm, alternating with colleagues to provide coverage of USA business hours.