BPO Branch Manager - Iasi

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Angajator: VEO Worldwide Services
Domeniu:
  • Achizitii - Logistica - Aprovizionare
  • Controlul calitatii
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • Iasi
  • Actualizat la: 03.12.2019
    Remote work: On-site
    Scurta descriere a companiei

    VEO Worldwide is a B2B services provider, based in Europe, with 16 years of activity. In 2006, when NOZ (the European clearance leader) started its expansion within Eastern Europe and Africa, VEO quickly fell in love with its vision and agile environment, always pushing things to discover more of this amazing business of clearance and responsible economy. Hence, we've added our own dynamic culture and mindset to everything we embraced from NOZ.
    We constantly search for solutions to help business owners capitalize on their unsold stocks (past collections, short expiry products, cancelled orders) and become efficient.
    With all of that, VEO is consolidating its brand based on engagement, transparency, solidarity, constant improvement and competence.

    Cerinte

    Requirements :



    - Graduate with a Bachelor’s degree/ Master’s degree;
    - Senior in management and team leadership (7- 10 years of experience) with proven results in coordinating teams and leadership;
    - Experienced in coordinating business locations, offices, headquarters or business real estate (preferably);
    - Very good with English and have a good understanding of French;
    - Easy in using the computer/ digital technologies with Office operating abilities;
    - Experienced in working in a multicultural environment;
    - An intuitive spirit with a business orientation, good analytical capacity, and an accurate long-term vision;
    - Able to communicate well and have a proactive attitude;
    - Responsible for business developement while infusing and sharing values like integrity, adaptability, initiative, involvement, and continuous development.

    Responsabilitati

    We’re looking for a BPO Branch Manager who will coordinate our commercial branch from Iasi and will manage in the future our other international VEO commercial offices. A flexible leader who understands and can apply multinational & business strategies, while sharing knowledge and the same values of VEO.



    Responsabilities :



    - Lead our VEO commercial branch from Iasi;
    - Ensures the best administrative management for the Iasi VEO branch (contract negotiating, discussing with the external service providers; local resources management);
    - Provide strong leadership for success of direct reports in meeting business goals
    - develops and validate strategies and budgets with the top management, as well as reports results to management (weekly, monthly, quarterly);
    - Reports to the top management the KPI’s (profitability, costs, budgets, customer satisfaction) and helps the local teams to optimize the costs (travel, utilities, supplies, etc.);
    - Represents the Iasi commercial branch and promote a good image to the local institutions & third parties service providers;
    - Responsible for balancing the strategy and the business objectives with the customer requirements;
    - The job requires to lead our Iasi branch and in the future to be involved in leading the other branch managers from our other commercial branches located in Brasov, Constanta, Bulgaria – Sofia, Poland – Katowice.

    Alte informatii

    Benefits:
    ?
    - A dynamic worldwide environment to put your passion for leadership to work;
    - Opportunities to manage international teams and travel in different worldwide locations;
    - Promising perspectives to develop a career in a professional and multicultural environment, together with a dynamic and successful team;intense and continuous training for your individual development;