Hotel Administration Specialist
Acest job nu mai este activ!Vezi toate job-urile G2-Travel active.Vezi toate job-urile Hotel Administration Specialist active pe Hipo.roVezi toate job-urile in Customer support - Client service active pe Hipo.roVezi toate job-urile in Secretariat - Administrativ active pe Hipo.roVezi toate job-urile in Turism active pe Hipo.ro |
Angajator: | G2-Travel |
Domeniu: |
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Tip job: | full-time |
Nivel job: | 0 - 1 an experienta |
Orase: |
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Actualizat la: | 23.08.2019 |
Remote work: | On-site |
Key Activities:
• Hourly email forwarding from our central email inbox
• To support on clearing simple amendments and cancellations.
• To support on cancellations and space recycling.
• Management of hotel booking options & cancellation deadlines.
• To monitor and support on bookings for drivers and tour escorts
• Handle staff bookings.
• To update offers in the system.
• To assist supervisors with administrative tasks, such as: logging complaints, cancellation charges and follow-up on closure.
• Assign queries raised by Finance/Operations and check if it is valid for Hotel Reservations.
• Update smart sheet with daily hotel confirmation chasers.
• Monitoring of hotel chaser lists, and reporting on performance.
• Update planning with monthly shifts and staff leave.
• Monthly check of staff remaining annual leave.
• Monthly update of Hotel Reservations organizational chart.
• Support on clearing ‘simple’ complaints and PO Accounts Queries
• Collate Training Issues for Sales Offices, for weekly reporting.
• Other back-office tasks as assigned by the supervisor/manager.
Knowledge, Skills & Experience:
• Detail oriented person
• Team oriented person
• Flexibility and being able to adapt to a changing environment
• Excellent organisation skills and ability to prioritize
• Excellent oral and written communication skills in English
• Knowledge of European language skills are a plus
• Excellent knowledge of using MS Office package
Benefits:
• Competitive financial reward
• Language allowance
• Language classes
• Business trips
• International mobility
• Training and development opportunities
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