Jira Administrator

Employer: METRO SYSTEMS ROMANIA
Domain:
  • IT Hardware
  • IT Software
  • Job type: full-time
    Job level: peste 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 26.08.2019
    Short company description

    METRO SYSTEMS Romania is a subsidiary of METRO SYSTEMS Germany. Since 2006, when METRO SYSTEMS Romania was established in Bucharest, the number of employees has increased steadily to 800. The second office was founded in Brasov in 2014.

    Requirements

    You’re a great fit if you:

    Have track record as an application administrator for JIRA/Confluence;
    Are a team player;
    Have SQL knowledge;
    Have Experience with scripting in JIRA;
    Have IT or a related discipline university degree or relevant experience;
    Have communication skills in English language, both verbally and in writing;
    Like to learn new things;

    Would be a plus if you:

    Are familiar with Tomcat / Apache applications;
    Are familiar with Linux OS;
    Have Database management skills (PostgreSQL).

    Responsibilities

    Just to make an idea, this is what you'll be doing:

    Manage JIRA, JIRA Service Desk and Confluence;
    Support, troubleshoot and identify solutions to resolve incidents and service requests;
    Strive to improve JIRA/Confluence/JIRA Service Desk;
    Schedule and coordinate application upgrades, migrations and rollouts;
    Help trim out unused projects, workflows, custom fields, users etc;
    Optimize performance in order to provide a smooth and stable user experience;
    Develop documentation and user guides for application features;
    Support multiple projects, including set-up and management of users, project roles, time tracking, security, and plug-ins;
    Guide, train and assist clients;
    Extend JIRA beyond its out of the box capabilities using scripts and/or Atlassian REST API's;
    Collaborate on problem resolution, team decisions, and project planning in an Agile way.

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