Master Data Maintenance Agent

GABTEO HR – Companie de Consultanta, Executive Search, Head-Hunting si Recrutare de Personal.

• Excellent oral and written communications skills in English and French;
• Knowledge of the Microsoft Office Suite;
• Studies and Bachelor in the Economical area would be an asset;
• Knowledge of an ERP and the procure to pay flow would be an asset;
• Previous experience in a contact center would be an asset;
• Excellent attention to details and analytical skills;
• Efficient time management, prioritization;
• Self-motivated and independent;
• Team player.

• Receive Business Units requests and ensure resolution in a timely manner according to internal SLA;
• Respond to requests, from authorized/approved Business Units representatives to create, modify, or deactivate a customer/vendor record;
• Manage inquiries through Service Desk Express (SDE) and follow up until resolution;
• Contribute to developing a Team-Based culture.

Benefits:
• Direct contract with the employer;
• Competitive salary and flexible motivating benefits;
• Team activities, Team Building, Fun @ Work;
• Wellness programs for employees – fresh fruits, free coffee and tea, chair massage, employee wellness room;
• Training and Development Program, Career Opportunities;
• CSR and sport activities;
• Open and dynamic environment;
• Flexible work schedule organized in two shifts: Monday to Friday: 10:00 – 19:00 and 13:00 – 22:00.
* 3 mandatory shifts of evening work per month (13:00 – 22:00).