Junior Chargeback Analyst

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

Essential requirements

- Excellent communication skills and process oriented
- Good MS Office knowledge
- Basic analytical skills
- Advanced level of English

People make Dell – so wherever in the world they work, everyone is rewarded for their contribution. Ready to develop your career in a truly global company? Within the Finance at Dell, we are looking for a Chargeback Specialist to join our team in Bucharest.

Key responsibilities

- Checks and verifies all disputes before accepting or refuting a chargeback, also checks and verifies account receivable records, prepares invoices, credit notes, refunds, files, posts ledger and general journal entries, and/or balances accounts receivable records
- Prepares chargeback loss reports and projects losses for reporting purposes
- Maintains database by entering, updating and retrieving data, as well as formatting and generating reports
- Provides administrative support in the collections process and prepares outstanding accounts reports, hold reports/ cancellation reports, process level reports for Revenue Services and gather credit and/or reference information
- Assists in resolution of outstanding queries/disputes and responds to inquires from internal and external customers
- Responds to internal and external customer account inquiries

Benefits

Our people are the most critical component of our long-term success and their health and well being are our priority. You will enjoy a comprehensive, locally competitive benefits package.